Sr. Manager Commercial Learning & Development – HIV Treatment

Gilead Sciences, Inc.; Orlando (FL); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Commercial Learning & Development in HIV Treatment. This pivotal role involves creating and implementing comprehensive training programs aimed at enhancing the skills of HIV Treatment Specialists. With a focus on collaboration and innovation, the successful candidate will lead training initiatives, conduct field coaching, and work closely with various departments to ensure effective learning solutions. If you are passionate about developing talent and making a significant impact in the healthcare sector, this opportunity is tailored for you.

Qualifications

• Experience in coaching and leading teams effectively.
• Strong proficiency in Microsoft Office applications.
• Ability to manage projects from initiation to delivery.

Responsibilities

• Develop and implement training programs for HIV Treatment Specialists.
• Conduct field ride-alongs to coach new hires.
• Collaborate with internal departments to design training.

Skills

Coaching and leadership

Microsoft Office proficiency

Strategic and analytical mindset

Excellent communication skills

Organizational and problem-solving skills

Project management

Interpersonal communication

Collaboration mindset

Education

High School Degree + 12 years experience

Bachelor’s Degree + 8 years

Master’s Degree + 6 years

Tools

Microsoft Teams

Microsoft PowerPoint

Microsoft Word

Job description

Sr. Manager Commercial Learning & Development – HIV Treatment

United States - Texas - Houston, United States - Texas - Dallas, United States - Michigan - Detroit, United States - Massachusetts - Boston, United States - Illinois - Chicago, United States - Florida - Miami, United States - California - Los Angeles Commercial/Sales Operations Regular

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. Reporting to the Director of Commercial Learning and Development (CL+D) for the HIV Treatment Business Unit, the Senior Manager will be responsible for developing and implementing a comprehensive training curriculum. This role will be focused on two main objectives: 1) designing and executing training programs for the HIV Treatment Specialists 2) Acting as a field training manager conducting field ride-alongs to provide coaching and assess continuous training opportunities with new hires. This position offers flexibility to be either remote working or based at headquarters with 40-50% travel.

Essential Duties:

• Supporting new hires learning via field ride-alongs to provide coaching across teams within the business unit.
• Lead and collaborate on the development and implementation of training focused on therapeutic disease state and product knowledge.
• Develop and execute training programs, product launches, communication skills, selling skills, and ongoing learning sustainment initiatives.
• Collaborate with RD’s and ERD’s as well as internal departments, including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory, to develop appropriate training.
• Partner with external vendors to design curricula and plan instructional methods using adult learning principles.
• Conduct needs assessments, identify targeted participant characteristics, and solicit cross-functional feedback before finalizing design and strategy.
• Offer solutions for bridging gaps between current organizational capabilities and needs.
• Ensure readiness for training deployment, including identifying key stakeholders and determining their needs in advance.
• Partner with subject matter experts and key stakeholders to identify training needs, improve training solutions, and lead change initiative implementation.
• Monitor and maintain alignment with the strategic training plan while balancing short-term and long-term business goals.
• Manage budget for training resources and meetings.

Knowledge, Experience, and Skills:

• Ability to coach and lead others
• Proficiency in Microsoft Office applications (Word, Teams, PowerPoint).
• Highly self-motivated and self-managed; ability to work independently and as part of a team.
• Efficient, strategic, and analytical mindset.
• Excellent facilitation and communication skills.
• Ability to handle diverse technical tasks and build consensus.
• Strong organizational and problem-solving skills.
• Comfortable working with people at all levels of the organization globally, as well as with suppliers, vendors, and customers.
• Effective communication in visual, oral, and written presentation forms.
• Ability to manage projects from initiation to delivery, either as live training or virtual deliverables.
• Ability to manage multiple vendors from selection to final deliverable.
• Focus on performance by establishing clear objectives for training.
• Strong interpersonal communication, facilitation, problem-solving, decision-making, and analytical skills.
• Collaboration mindset.

Basic Qualifications:

• High School Degree + 12 years experience OR
• Associate’s Degree + 10 years OR
• Bachelor’s Degree + 8 years OR
• Master’s Degree + 6 years OR
• Ph.D.

Preferred Qualifications:

• Minimum 2 years experience in HIV Treatment sales
• Minimum 6 years of commercial pharmaceutical/biotech experience.
• Minimum 1 year of commercial training experience.
• Sales, marketing, or training experience in biotech/pharma.

People Leader Accountabilities:

• Create Inclusion: Understand and model the business value of diverse teams, embedding the value of diversity in team management.
• Develop Talent: Recognize the skills, experience, aspirations, and potential of employees, coaching them on current performance and future potential. Ensure employees receive feedback and insight needed to grow and develop.
• Empower Teams: Align team goals with organizational objectives, providing support to remove barriers and connect the team to the broader ecosystem.