Sr IT Systems Administrator

Fanning/Howey Associates, Inc.; Indianapolis (IN); On-site; USD 39,000 - 58,000; Full time

Job summary

Fanning Howey seeks an experienced Sr. IT Systems Administrator to join our Information Technology team.

This hands-on role focuses on solving complex technical issues and helping employees maximize the technology they use daily. You will ensure the security, reliability, and performance of Microsoft 365, Active Directory, Entra ID, and related environments, collaborating with the IT team, staff across the firm, and external partners.

Qualifications

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
• Manage Active Directory and Microsoft Entra ID, including group policy and lifecycle processes.
• Support MFA, conditional access, RBAC, and other security controls.
• Provide Tier 2/3 support for hardware, software, network and authentication issues.
• Assist with onboarding/offboarding and maintain IT asset documentation.
• Participate in backup, archival, and disaster recovery planning/testing.
• Assist with migrations, deployments, upgrades, and IT projects.
• Collaborate with staff, vendors, and partners to resolve tech needs.

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online, Outlook, Teams, SharePoint Online, and OneDrive.
• Manage Active Directory and Microsoft Entra ID, including user and group administration, Group Policy, authentication, permissions, and identity lifecycle processes.
• Support multi-factor authentication, conditional access, role-based permissions, and other security controls.
• Monitor and respond to security alerts and assist with maintaining secure technology environments.
• Provide advanced Tier 2 and Tier 3 support for hardware, software, network, authentication, and other complex technical issues.
• Support employee onboarding and offboarding and maintain accurate IT asset and system documentation.
• Administer and monitor backup, archival, and recovery systems and participate in disaster recovery planning and testing.
• Assist with Microsoft 365 migrations, technology deployments, upgrades, and other IT projects.
• Work with employees, departments, vendors, and service providers to troubleshoot issues and support technology needs across the firm.

Skills

Microsoft 365 administration

Active Directory administration

Identity and access management

Analytical thinking

Customer service

Communication skills

Problem solving

Education

Associate or bachelor's degree in Information Technology, Computer Science, or related field

Equivalent work experience

Tools

Microsoft 365

Exchange Online

Teams

SharePoint Online

OneDrive for Business

Entra ID

Group Policy

PowerShell

Intune

Microsoft Defender

Backup & DR solutions

Job description

Fanning Howey is seeking an experienced Sr. IT Systems Administrator to join our Information Technology team. This position is an excellent opportunity for an IT professional who enjoys being hands‑on, solving complex technical issues, and helping employees make the most of the technology they use every day.

In this role, you will help ensure the security, reliability, and performance of Fanning Howey's Microsoft 365, Active Directory, identity and access, and related technology environments. You'll work independently and collaboratively with our IT team, employees across the firm, and external technology partners to support the systems that keep our business moving.

This is a full-time, hourly/non-exempt position with regular in-person attendance at the assigned Fanning Howey office. Some travel between company offices and occasional after-hours support for planned system needs or critical technology issues may be required.

What You'll Do

• Administer and support Microsoft 365, including Exchange Online, Outlook, Teams, SharePoint Online, OneDrive, user accounts, security groups, and licensing.
• Manage Active Directory and Microsoft Entra ID, including user and group administration, Group Policy, authentication, permissions, and identity lifecycle processes.
• Support multi‑factor authentication, conditional access, role‑based permissions, and other security controls.
• Monitor and respond to security alerts and assist with maintaining secure technology environments.
• Provide advanced Tier 2 and Tier 3 support for hardware, software, network, authentication, and other complex technical issues.
• Support employee onboarding and offboarding and maintain accurate IT asset and system documentation.
• Administer and monitor backup, archival, and recovery systems and participate in disaster recovery planning and testing.
• Assist with Microsoft 365 migrations, technology deployments, upgrades, and other IT projects.
• Work with employees, departments, vendors, and service providers to troubleshoot issues and support technology needs across the firm.

What We're Looking For

• Associate or bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of three years of experience supporting Microsoft 365 and Active Directory environments.
• Experience with Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive for Business, Active Directory, Group Policy, and Microsoft Entra ID.
• Knowledge of identity and access management principles.
• Experience troubleshooting Windows desktop and server environments.
• Strong analytical and problem‑solving skills with the ability to work independently and manage multiple priorities.
• Strong communication and customer service skills, including the ability to explain technical concepts to nontechnical users.

Even Better If You Have

Microsoft certifications such as Microsoft 365 Administrator Associate, Azure Administrator Associate (AZ-104), or Identity and Access Administrator Associate (SC-300) are preferred. Experience with PowerShell, Intune/endpoint management, Microsoft Defender, security and compliance tools, virtualization, backup/disaster recovery solutions, or hybrid cloud environments would also be valuable.

Why Fanning Howey?

At Fanning Howey, technology plays an important role in supporting the people who design learning environments for students and communities. As our Sr. IT Systems Administrator, you'll have the opportunity to work across the firm, solve meaningful technology challenges, and help provide reliable and secure systems that allow our employees to do their best work.

Fanning Howey is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws. We value diversity and are committed to creating an inclusive environment for all employees.