Sr. Inside Sales Representative

TPx Corp.; Northern (KY); Hybrid; USD 87,051,000 - 117,625,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

TPx Corp. in the United States seeks a Senior Inside Sales Representative to qualify inbound leads and generate outbound pipeline in Mid‑Market and SMB segments.

You will own the full sales cycle from discovery to close, primarily through remote engagement, and help drive new logo acquisition before accounts transition to a Commercial Account Executive. This role requires 5+ years in inside sales with MSP experience, strong qualification and closing skills, and proficiency with Salesforce.

Qualifications

• 5+ years of inside sales, lead qualification, or B2B engagement with a proven quota attainment.
• Experience handling high-volume inbound leads and outbound prospecting in a sales environment.
• Managed service providers (MSP) industry experience required.
• Strong qualification, discovery, and closing skills.
• Ability to manage multiple opportunities with strong organizational skills.

Responsibilities

• Own inbound lead management for Mid‑Market and SMB, plus outbound prospecting.
• Qualify inbound leads, create opportunities in CRM, advance prospects through pipeline.
• Lead full opportunity lifecycle: discovery, positioning, quoting, proposal, negotiation, close.
• Collaborate with Solution Architects to design fit-for-purpose solutions and quantify outcomes.
• Maintain accurate CRM data and provide handoff to Account Management after close.
• Mentor less experienced ISR team members on qualification and deal strategy.

Skills

Inside sales

MSP experience

Lead qualification

CRM proficiency

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Job description

#26-0086

United States

Job Description

General Purpose:

The Senior Inside Sales Representative is responsible for qualifying inbound leads and generating outbound pipeline within the Mid‑Market and SMB segments. This role owns the full sales cycle for assigned opportunities and supports new logo acquisition and early account expansion, primarily through remote engagement. As a Sr. individual contributor, this role reflects a greater level of relevant experience and carries a higher quota. Following the first year of ownership, accounts transition to the Commercial Account Executive team for ongoing management.

Direct Reports: No

Essential Duties and Responsibilities:

• Own inbound lead management for Mid‑Market and SMB direct segments, as well as outbound prospecting into Mid‑Market accounts.
• Qualify inbound leads, create opportunities in CRM, and advance prospects through the sales pipeline.
• Conduct outbound prospecting activities to generate additional pipeline within assigned segments.
• Run the full opportunity lifecycle, including discovery, solution positioning, quoting, proposal development, negotiation, and close.
• Collaborate with Solution Architects and Overlay teams to design fit‑for‑purpose solutions and quantify expected outcomes.
• Deliver a strong customer buying experience while closing profitable deals.
• Maintain accurate and up‑to‑date CRM data, including pipeline, forecasts, and detailed opportunity notes.
• Provide clear and concise opportunity handoff documentation to the appropriate Account Management after close.
• Serve as a resource for less experienced ISR team members, sharing best practices in qualification, discovery, and deal strategy.

Other Responsibilities:

• Own new logo motion for inbound and outbound Mid‑Market accounts and inbound SMB accounts.
• Route larger or more complex inbound opportunities to the appropriate Business Development Executive as needed.
• Transition account ownership to the appropriate Commercial Account Executive after the first year.
• Partner with implementation and support teams to support successful onboarding and early customer success.
• Stay informed on product offerings, value messaging, and competitive positioning.

Required Qualifications:

• Bachelor's degree in Business, Communications, Marketing, or related field preferred; equivalent experience acceptable.
• 5+ years of experience in inside sales, lead qualification, or B2B customer engagement roles, with a demonstrated track record of consistent quota attainment.
• Experience working with high ‑ volume inbound leads and outbound prospecting in a sales environment.
• Professional experience within the Managed Service Provider (MSP) industry is required.
• Strong qualification, discovery, and closing skills
• Ability to manage multiple opportunities simultaneously with strong organization
• Strong communication skills (written and verbal)

Preferred Qualifications:

• Experience in Mid-Market and/or SMB sales environments
• Experience with both inbound and outbound prospecting motions
• Prior telecom, technology, SaaS, or managed services experience preferred but not required.
• Familiarity with structured sales processes and playbooks
• Strong experience with CRM tools (Salesforce preferred)

TPx is an Equal Opportunity / Aff…Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

Standard Hours

40

Compensation

• The anticipated hourly compensation range for this position is $30.38 - $41.05 per hour.
• This position is eligible to earn commissions.
• TPx offers competitive benefits programs which include but are not limited to health care coverage, retirement plan, insurance, time off programs, paid caregiver leave, training and development opportunities, and a range of allowances connected to specific work situations. Details of such benefits will be made available upon request.
• The compensation and reference to benefits for this role is listed on this posting and in compliance with state laws. The selected candidate’s salary will be determined based on their skills, experience, and qualifications.