Sr. Implementation Manager (Fully Remote)

EdSights; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-friendly work

Parental leave

401k matching

Health and wellness

Job summary

EdSights is seeking an Implementation Lead to own deployment across strategic, multi-product campus accounts, guiding customers through complex rollouts and ensuring success milestones. You will mentor peers, raise implementation standards, and collaborate with product and success teams to build scalable, repeatable processes that drive adoption and outcomes.

4-6+ years in customer-facing SaaS with CRM implementation and strong change management, project management, and communication skills are

Qualifications

• 4-6+ years in implementation and customer-facing SaaS
• 3+ years CRM implementation
• Strong change management, project management, and communication skills

Responsibilities

• Own implementation for strategic, multi-product campus accounts.
• Mentor peers and improve implementation standards.

Skills

Change management

Project management

Communication

CRM implementation

Job description

• Own implementation for strategic, multi-product campus accounts.
• Mentor peers and improve implementation standards.

What you should have:

• 4-6+ years in implementation and customer-facing SaaS, with 3+ years CRM implementation.
• Strong change management, project management, and communication skills.

What we offer:

• Meaningful impact in higher education through AI-driven retention software.
• Unlimited PTO, remote-friendly work, parental leave, 401k matching, health and wellness.

EdSights

EdSights provides AI-powered student retention software for higher education. It's a high-growth, values-driven startup backed by $80M and serving 300+ colleges.