Sr. Human Resources Generalist

Chick-fil-A, Inc.

Lubbock (TX)

On-site

USD 75,000 - 115,000

Full time

14 days+

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Job summary

Chick-fil-A Supply is seeking a Sr. Talent Specialist to support the talent team at the Lubbock, TX Distribution Center, coordinating recruiting, onboarding, payroll, and HR systems while driving culture and engagement in a fast-paced food-service distribution environment.

You will partner with the Regional Talent Leader and DC leadership to execute talent strategies, manage employee records, and ensure compliance across federal and state requirements, delivering high-impact HR services daily.

Qualifications

Bachelor's Degree and at least 3 years HR experience, including 1 year in a distribution or manufacturing environment.
Knowledge of general HR policies, procedures, and practices.
Ability to build relationships and influence across multiple operations.
Flexible schedule, including weekends, holidays, and rotating shifts.
Occasional travel including overnight trips.
Experience with investigations including accidents and harassment.
Experience recruiting and developing a diverse team.
Understanding of labor legislation.
Ability to lead through change management.
Proficient communicating in English.

Responsibilities

Support the Regional Talent Leader in recruitment initiatives, coordinating interview logistics and ensuring a smooth process.
Oversee records management in HR system and analyze data for KPIs.
Drive employee engagement across DC departments and promote Chick-fil-A Supply values.
Advise team leaders on employment law, regulations, performance, and policies (FMLA, ADA, workers' comp).
Oversee payroll administration and resolve issues for staff and leaders.
Monitor market-driven compensation trends and advise leadership.
Coordinate and facilitate training sessions and seminars; assist with training when needed.
Collaborate with Legal and Regional Talent Leader to ensure compliance with federal/state requirements.
Other duties as assigned.

Skills

HR policies

Recruiting

Employee relations

Data analysis

Change management

English communication

Interpersonal skills

Education

Bachelor's Degree

Tools

HRIS systems

Payroll software

MS Excel

Job description

Overview

The Sr. Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Lubbock, TX ensuring a workforce that can meet the demands of the DC. The Sr. Talent Specialist will also contribute to the overall functioning of the reward and benefit system with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Responsibilities

Support the Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Regional Talent Leader
Drive employee engagement across all departments of the DC, including processing employee inquires and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Maintain awareness of market-driven compensation trends in the industry
Partner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirements
Coordinate and facilitate training sessions and seminars, facilitating training when needed
Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities)

Bachelor's Degree
3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.

Preferred Qualifications (Knowledge, Skills, & Abilities)

Spanish speaking strongly preferred
5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience