Human Resource Specialist

Chick-fil-A, Inc.

Cartersville (GA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

Chick-fil-A Supply, DC talent team seeks a Talent Specialist to manage HR transactions, onboarding, payroll, and policy guidance at the Cartersville, GA facility. You will partner with Leaders to advance talent strategy and culture, while ensuring safety and care align with Chick-fil-A Supply values.

You will support recruitment, records management, and employee engagement across all DC departments, helping to drive continuous improvement and operational excellence.

Qualifications

2 years of HR-related experience.
Demonstrated knowledge of general HR policies, procedures, and practices.
Ability to build relationships and influence across operations.
Ability to work a flexible schedule including weekends and holidays.
Experience with investigations and safety requirements in a distribution setting.

Responsibilities

Support recruitment initiatives to staff DC operations, including coordinating interviews.
Maintain HR records and provide data-driven insights to HR leadership.
Drive employee engagement and implement culture-building initiatives.
Advise on employment law, policy matters, and program compliance.
Run payroll administration for the DC and resolve issues.
Collaborate to ensure legal compliance with federal/state requirements.
Coordinate onboarding and orientation for new hires; support training sessions.
Support growth and future DC openings with temporary talent and events.
Perform other duties as needed.

Skills

HR relationships

Recruiting

Employee engagement

Policy interpretation

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

HRIS systems

Payroll software

Job description

Overview

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Responsibilities

Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including coordinating interview logistics (e.g., timing, location, interviewers, communications), conducting interviews for hourly team members, and ensuring a smooth recruitment
Maintain records management within the HR system for all staff in the facility, including compiling data and providing insights to the Talent Leader
Drive employee engagement across all departments of the DC, including processing and assisting with employee inquiries in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply's values of care, safety and excellence
Advise and support team members on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, handbook, etc.)
Run the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Partner with Legal, business partners, and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
Plan, coordinate and facilitate new hire orientation and other training sessions and seminars, as needed
Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed
Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities)

2 years of HR-related experience
High School Diploma or equivalent
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Ability to understand and communicatejob-related information in English(reading, writing, and speaking) at the level reasonably necessary to safely and accurately perform the essential functions of the role, including, for example, understanding andsafely followingverbal instructions, completingdocumentation andwork responsibilities, and accurately readingand interpretingcompany communications and policieslike safety procedures, training, and tests

Preferred Qualifications (Knowledge, Skills, & Abilities)

Bachelor’s Degree in business administration, organizational development, human resources, or another relevant field
Spanish speaking strongly preferred (regional based qualification)
3+ years of HR generalist experience, including 1+ years in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience