Human Resources Business Partner

Chick-fil-A, Inc.

Litchfield Park (AZ)

On-site

USD 80,000 - 110,000

Full time

3 days ago

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Job summary

Chick-fil-A Supply is seeking an On-Site Talent Lead HR Business Partner at the Litchfield, AZ DC to partner with operations leaders, build high-performing teams, and foster a culture of care, safety and excellence. This role emphasizes advisory support, engagement, and leading through change to help Team Members thrive.

As a trusted advisor, you will manage recruitment, HR records, payroll, and training, while ensuring compliance with federal and state requirements.

Qualifications

Minimum 3 years HR experience in a distribution or manufacturing setting.
Strong knowledge of HR policies, procedures, and practices.
Proven ability to build relationships and influence across operations.
Flexible schedule, including weekends and holidays; occasional travel.

Responsibilities

Support recruitment initiatives to staff DC operations and manage interview logistics.
Oversee HR records in the HR system and analyze data for KPIs.
Drive employee engagement and resolve inquiries in a timely, caring manner.
Advise leaders on employment law, performance management, and policies such as FMLA/ADA.
Oversee payroll administration and stay aware of compensation trends.
Coordinate and deliver training sessions; support change management.

Skills

Relationship building

Influence leaders

HR policy knowledge

Flexible schedule

Travel readiness

Investigations experience

Recruiting & development

Labor legislation understanding

Change management

English communication

Education

High School Diploma

Bachelor's Degree

Tools

HRIS systems

Payroll administration

Job description

Overview

At Chick-fil-A Supply, we believe people are at the heart of everything we do. We're looking for a Human Resources Business Partner (On-Site Talent Lead) who believes the same and is passionate about creating remarkable Team Member experiences, developing leaders, and cultivating a culture where people can thrive.

This isn't a traditional HR role. As the on-site Talent Lead in our Litchfield, AZ Distribution Center, you'll serve as a trusted advisor, culture champion, and catalyst for organizational excellence. You'll partner closely with operations leaders to build high-performing teams, navigate change, strengthen engagement, and ensure every Team Member feels cared for, challenged, and valued.

If you are energized by building relationships, influencing leaders, solving complex people challenges, and creating environments where teams do their best work, we'd love to meet you.

About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visitcfa-supply.com.

Responsibilities

Support the Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Regional Talent Leader
Drive employee engagement across all departments of the DC, including processing employee inquiries and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Maintain awareness of market-driven compensation trends in the industry
Partner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirements
Coordinate and facilitate training sessions and seminars, facilitating training when needed
Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities)

High School Diploma
3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.

Preferred Qualifications (Knowledge, Skills, & Abilities)

Bachelor's Degree
Spanish speaking strongly preferred
5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience