Human Resources Generalist, CFA Supply

Chick-fil-A Frisco Lakes & Chick-fil-A Windsong & 380

Winter Haven (FL)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Job summary

Chick-fil-A Supply, LLC, Winter Haven, FL, seeks a Talent Specialist to support the daily operations of the talent team at the distribution center. You will manage HR transactions, onboarding, recruitment coordination, and benefit administration to help drive our talent strategy and culture.

You will partner with the Talent Leader and leadership to deliver engaging programs, process employee records, and ensure compliance while promoting Chick-fil-A Supply's values of care, safety, and

Qualifications

3 years HR experience, including at least 1 year in a distribution or manufacturing environment.
Knowledge of general HR policies, procedures, and practices.
Ability to build relationships and influence others across multiple operations.
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
Ability to occasionally travel, including overnight trips.
Experience with investigations including accidents and harassment allegations.
Experience recruiting and developing a strong, diverse team.
Some understanding of labor legislation.
Ability to lead through change management.

Responsibilities

Support the Talent Leader in the execution of recruitment initiatives to staff the Distribution Center operations, including forecasting recruitment requirements, coordinating interview logistics, and ensuring a smooth recruitment process.
Oversee records management within the HR system for all staff in the facility, including data analysis for KPIs and providing insights to the Talent Leader.
Drive employee engagement across all DC departments, respond to queries, and develop initiatives reflecting Chick-fil-A Supply values of care, safety and excellence.
Advise and support team leaders on employment law, performance management, and policies (FMLA, ADA, workers' comp, etc.).
Oversee payroll administration for the DC and provide issue resolution to staff and leaders.
Maintain awareness of market-driven compensation trends in the industry.
Partner with Legal and the Talent Leader to ensure legal compliance with all applicable federal and state requirements.
Coordinate and facilitate training sessions and seminars, and assist with training when needed.
Other duties as assigned.

Skills

HR policy knowledge

Relationship building

Flexible scheduling

Travel readiness

Investigations experience

Recruiting

Labor law understanding

Change management

Spanish language

Education

Bachelor's Degree

High School Diploma

Tools

HRIS systems

Payroll systems

Logistics IT systems

Job description

Overview

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center in Winter Haven, FL in ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Responsibilities

Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
Drive employee engagement across all departments of the DC, including processing employee queries and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Maintain awareness of market-driven compensation trends in the industry
Partner with Legal and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
Coordinate and facilitate training sessions and seminars, facilitating training when needed
Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities)

High School Diploma
3 years of HR-related experience, including at least 1 year in a distribution or manufacturing environment
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management

Preferred Qualifications (Knowledge, Skills, & Abilities)

Bachelors Degree
Spanish speaking strongly preferred
5+ years of HR generalist experience, including 3+ in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience