Sr. HR Business Partner, AMXL

Amazon Inc.; Durham (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

Amazon is seeking a Senior HR Business Partner to join the AMXL PXT team. The role partners with local and centralized teams to shape talent, leadership development, employee experience, and culture while delivering high-quality HR services onsite.

You will lead a diverse HR team, use analytics and AI tools to identify risks, and drive data-informed decisions that balance immediate needs with long-term objectives.

Qualifications

• Proven ability to lead HR teams and influence at senior levels.
• Strong capability in talent strategy, leadership development and organizational health.
• Experience driving data-driven decisions with analytics and AI-enabled tools.

Responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions.
• Shape the strategic vision for employee experience and organizational health, driving HR practices and sustainable execution.
• Partner with business leadership to develop and execute integrated talent strategies and succession planning.
• Lead analytics usage to uncover patterns, predict risks, and influence senior stakeholders with data-informed narratives.
• Set goals for culture transformation and champion DEI initiatives across the organization.
• Drive strategic adoption of HR technology to enable efficiency while maintaining high-touch support for sensitive matters.

Skills

Leadership

Employee Experience

Culture

Change Management

Data Analytics

AI Tools

HR Tech

Talent Strategy

Coaching

DEI

Tools

HR analytics platforms

Job description

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the AMXL PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

The Sr. HRBP contributes to excellence in PXT service delivery through leadership and strategic insight. They support team development and process optimization while upholding high standards and risk management practices. Leveraging data and experience, they inform business decisions and help implement scalable solutions. Their influence extends across the organization, collaborating with leaders to advance key initiatives and deliver solutions that balance immediate needs with long-term objectives.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
• Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

A day in the life

A typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence. Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives.

Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust. You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial.

Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues. Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best.

About the team

AMXL Delivery Stations’ (AMXL-DS) goal is to provide customers with best-in-class delivery of Heavy/Bulky packages. In additional to the standard package delivery, AMXL offers special handling services for select items including Scheduled Delivery to Porch, Inside Entryway, Room of Choice, and Installation/Assembly.

The AMXL-DS PXT Team is a diverse team that inspires intellectual curiosity, champions growth and innovation, fosters agile partnerships and supports the business and stakeholders through policy parity and process improvement. Our mission is to leverage technology, existing and new mechanisms and human intervention to deliver the best experience for all Amazonians. AMXL-DS PXT members support multiple sites, most PXT leaders travel 50% of the time to the sites they support. Our PXT team provides strategic and tactical leadership direction to support our internal customers: associates and operations leaders in Delivery Stations.