Sr. HR Business Partner, AMXL

Amazon Inc.; Omaha (NE); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior HR Business Partner for the AMXL PXT team to drive leadership development, employee experience, culture, and change management. The role combines strategic insight with tactical execution to align local leadership, centralized support, and systems for high-quality employee experiences.

You will lead a diverse HR team, coach leaders, and implement integrated talent strategies while leveraging data insights and AI tools to drive informed decisions and

Qualifications

• Bachelor's degree or 2+ years of Amazon experience (blue badge/FTE)
• 5+ years HR or equivalent experience in related fields
• Experience in making data driven business decisions
• Experience supporting or leading employee-focused processes (onboarding, benefits, investigations, training, talent management)

Responsibilities

• Lead and develop a diverse team of HR professionals and coach them to be strategic partners
• Drive risk identification and mitigation through data insights and cross-functional partnerships
• Shape the strategic vision for employee experience and organizational health; drive HR innovation and sustainable execution
• Partner with business leadership to develop and execute integrated talent strategies; build succession pipelines
• Lead analytics and AI tool adoption to uncover patterns and inform decisions
• Set goals for culture transformation and diversity, equity and inclusion initiatives
• Drive HR technology adoption balancing automation with high-touch human support

Skills

Bachelor's degree

Data-driven decisions

Employee experience

Leadership development

Change management

HR partnerships

Education

Master's Degree or MBA

Bachelor's degree

Job description

Job ID: 10579133 | Amazon.com Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture.

The Senior HR Business Partner (Sr. HRBP) is a key strategic partner on the AMXL PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

Key job responsibilities

• Lead and develop a diverse team of HR professionals, coaching them to elevate beyond tactical execution to become strategic partners who proactively identify and mitigate organizational risks while delivering exceptional service.
• Drive a culture of proactive risk identification and mitigation by establishing early warning systems, leveraging data insights, and building strong partnerships across functions. Guide your team in developing sound judgment to spot emerging people-related risks before they impact the business.
• Shape the strategic vision for employee experience and organizational health. Challenge status quo thinking and drive innovation in HR practices while ensuring sustainable execution. Enable your team to move beyond immediate problem-solving to address systemic issues and opportunities.
• Partner with business leadership to develop and execute integrated talent strategies that address both current needs and future capability requirements. Coach leaders on effective talent development while building a strong succession pipeline within your own HR organization. Anticipate future talent needs and evolving workforce dynamics to future-proof both operations and HR.
• Lead your team in effective use of analytics and AI tools to uncover hidden patterns, predict emerging risks, and drive data-informed decision making. Translate complex insights into compelling narratives that influence senior stakeholders and drive organizational change.
• Set clear goals for culture transformation with business leaders. Design and implement comprehensive strategies to systematically strengthen organizational health, talent capabilities, and leadership effectiveness. Champion initiatives that measurably enhance diversity, equity and inclusion.
• Drive strategic adoption of HR technology to enable both efficiency and excellence in service delivery. Guide your team to leverage automation while preserving high-touch support for sensitive employee matters requiring human judgment and empathy.

You will be expected to work onsite at an Amazon facility.

A day in the life

A typical day involves balancing strategic insight with tactical execution. You'll provide expertise in employee relations, coach leaders through performance and development matters, and drive HR functional excellence. Operating with autonomy, you'll partner with leaders at multiple levels to develop forward-looking strategies focused on employee experience and operational objectives.

Through data analytics and AI-enabled tools, you'll identify trends and opportunities while maintaining the human connections essential for building trust. You'll support critical HR processes such as investigations and talent management while leveraging technology to enhance service delivery and decision-making, knowing when automation creates efficiency and when personal interaction remains crucial.

Success in this role comes from effectively enabling strong people leadership, influencing at scale, and addressing root causes of systemic issues. Through a combination of data-driven insights and strategic partnerships, you'll help create and maintain a workplace culture where employees feel valued, supported, and empowered to perform at their best.

About the team

AMXL-Fulfillment Centers, Sort Centers, and Inbound Crossdock (AMXL-FC/SC/IXD) ensures Heavy/Bulky packages move safely and efficiently to AMXL-DS to be delivered to our customers. In AMXL, most of our sites are collocated with different combinations between FC, SC, IXD, and DS.

The AMXL-FC/SC/IXD PXT Team is a diverse team that inspires intellectual curiosity, champions growth and innovation, fosters agile partnerships and supports the business and stakeholders through policy parity and process improvement. Our mission is to leverage technology, existing and new mechanisms and human intervention to deliver the best experience for all Amazonians. Our PXT team provides strategic and tactical leadership direction to support our internal customers: associates and operations leaders.

Basic Qualifications

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• 5+ years of human resources or mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience
• Experience in making data driven business decisions
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Preferred Qualifications

• Master's Degree or MBA
• Experience supporting large employee populations in manufacturing, retail, distribution, or similar operational environments
• Knowledge of employment law, employee relations, and HR compliance requirements
• Experience resolving sensitive employee relations issues
• Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner
• Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement
• Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• Master's Degree or MBA
• Experience supporting large employee populations in manufacturing, retail, distribution, or similar operational environments
• Knowledge of employment law, employee relations, and HR compliance requirements
• Experience resolving sensitive employee relations issues
• Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner
• Experience building, developing, and retaining high-performing HR teams, with demonstrated success in improving team productivity and engagement
• Experience leveraging AI-powered tools and technologies to improve processes and service delivery, with demonstrated ability to drive technology adoption amongst teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, AR, Little Rock - 117,000.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.