Sr. Field Service Technician

Swire Coca-Cola; Denver (CO); On-site; USD 48,000 - 72,000; Full time

Job summary

Swire Coca-Cola is seeking a Field Service Technician III to repair, maintain, and occasionally install beverage equipment at client locations. You will ensure rapid response to malfunctions and provide courteous service, focusing on fountain repair and cooler, vending, and payment systems as needed.

The role requires lifting up to 50 lbs, a valid driver's license, and the ability to work independently or in a team while following safety protocols. Travel within the designated area is expected.

Qualifications

• High School Diploma or GED required.
• 1+ years of beverage equipment repair or related field experience.
• Must be at least 21 years old with a valid driver's license.
• Ability to lift up to 50 lbs, occasionally up to 80 lbs, and use hand and power tools.
• Knowledge of electrical, mechanical, and plumbing components.
• Ability to work in a team and follow safety protocols.

Responsibilities

• Perform on-site repairs, part replacements, and adjustments to restore beverage fountains, coolers, and vending equipment to optimal functionality.
• Diagnose multiple types of complex equipment (e.g., BE.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, Coolers and Vending) to determine work, parts, and materials needed and make required repairs.
• Ensure that all plumbing, electrical, and mechanical connections are properly installed and functioning correctly.
• Install, assemble, and configure beverage fountains/ cold drink equipment and related equipment as needed.
• Document travel, labor, and materials using a handheld device.
• Check-in and out equipment and materials using a designated process.
• Maintain accurate parts inventory ($30-$35K est. value).
• Upon completion of the service call, clean and sanitize equipment and work area.
• Maintain a clean, organized, and safe vehicle.
• Provide professional and courteous service while on-site, addressing client questions and concerns.
• Travel to and from customer locations in assigned area.
• Performs other duties as assigned.

Skills

Beverage equipment repair

Electrical systems knowledge

Mechanical troubleshooting

Teamwork

Safety protocols (PPE)

Education

High School Diploma or GED

Tools

Hand and power tools

Vehicle operation

Job description

What does a Sr. Field Service Technician do at Swire Coca-Cola?

As a Field Service Technician III, you will be a key member of our Field Service team, responsible for the proper repair, maintenance and occasional installation of beverage equipment at various client locations. You will play a crucial role in ensuring the rapid response to equipment malfunctions while providing exceptional service. As a Technician III, your work focused more on fountain repair and/or perform repairs on coolers, vending machines, and payment systems. This position may require fountain install/removal and cold drink equipment install/ removal in some territories. This position offers excellent opportunities for skill development and career growth.

Responsibilities

• Perform on-site repairs, part replacements, and adjustments to restore beverage fountains, coolers, and vending equipment to optimal functionality
• Diagnose multiple types of complex equipment ( e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, Coolers and Vending) to determine work, parts, and materials needed and make required repairs
• Ensure that all plumbing, electrical, and mechanical connections are properly installed and functioning correctly
• Install, assemble, and configure beverage fountains/ cold drink equipment and related equipment as needed
• Document travel, labor, and materials (parts and supplies) using a handheld device
• Check-in and out equipment and materials (parts and supplies) using a designated process
• Maintain accurate parts inventory ($30-$35K est. value)
• Upon completion of the service call, clean and sanitize equipment and work area
• Maintain a clean, organized, and safe vehicle
• Provide professional and courteous service while on-site, addressing client questions and concerns
• Travel to and from customer locations in assigned area
• Performs other duties as assigned

Requirements

• High School Diploma (or GED) High School Diploma or GED equivalent required
• 1+ years Previous experience in beverage equipment repair, maintenance, or a related field required
• Must be at least 21 years of age
• Must have a valid Driver's License
• Lift up 50lbs repetitively and occasionally up to 80lbs
• Ability to operate and/or use a variety of hand and power tools
• Knowledge of electrical systems and components
• Mechanical and technical skills, with the ability to troubleshoot and repair equipment
• Ability to work effectively in a team and follow established procedures
• Willing to follow all safety protocols, including the use of personal protective equipment (PPE), to ensure a safe work environment