Sr. Facility Manager

Cushman & Wakefield; Costa Mesa (CA); On-site; USD 110,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Facility Manager to oversee multiple facilities and ensure optimal operations. This role emphasizes leadership, effective communication, and financial acumen, allowing you to make a significant impact on service delivery and client satisfaction. You will lead a dedicated team, manage service contracts, and develop budgets, all while fostering excellent relationships with clients and tenants. If you have a passion for facility management and a track record of success, this opportunity is perfect for you to grow within a dynamic environment.

Benefits

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement plans

Life insurance

Disability insurance

Paid leave

Qualifications

• 8-10 years in facility management with 3 years at a managerial level.
• Experience in leasing, construction, engineering, and property operations.

Responsibilities

• Oversee daily operations ensuring effective service delivery across all facility aspects.
• Manage service contracts and ensure compliance with company policies.
• Prepare and present budget reports and financial statements.

Skills

Communication (oral and written)

Technical knowledge

Problem-solving

Customer focus

Financial acumen

Leadership

Relationship management

Teamwork

Vendor management

Multi-tasking

Education

Bachelor’s degree in Facilities Management

Bachelor’s degree in Real Estate

Bachelor’s degree in Project Management

Bachelor’s degree in Business Administration

Tools

CMMS/Work Order Management

Job description

Job Title

Sr. Facility Manager

Job Description Summary

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.

Job Description

POSITION SUMMARY
This position oversees multiple facilities, campuses, or client portfolios, with at least one Facilities Manager or Assistant Facilities Manager reporting directly. The Senior Facilities Manager is responsible for implementing policies, procedures, and programs to ensure well-maintained buildings and facilities. The role emphasizes leading staff to respond effectively to tenant needs, environmental health and safety, and quality standards, aligning with client goals. It acts as the primary liaison with the client and coordinates services, financials, vendors, and manpower for current and future operations. The role also includes responsibility for financial and KPI performance within the portfolio.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Oversee daily operations ensuring effective service delivery across all facility aspects, including custodial, life-safety, engineering, and maintenance, in accordance with company policies and ownership directives.
• Manage service contracts cost-effectively, oversee performance and financial reviews, conduct RFPs, and ensure contractual compliance.
• Lead the maintenance team to manage interior and exterior conditions and overall facility appearance and operation.
• Ensure responsive and positive communication with clients and tenants.
• Regularly review service contracts and client/tenant needs to address issues promptly and effectively.
• Prepare and present budget reports, financial statements, and contract summaries.
• Develop annual budgets, quarterly forecasts, and contribute to long-term capital planning.
• Collect and analyze data to assess management objectives, work order productivity, and cost savings, implementing corrective actions as needed.
• Oversee staffing, hiring, training, and performance evaluations of facility management personnel.
• Maintain excellent customer relations and ensure compliance with insurance and claims procedures.
KEY COMPETENCIES
1. Communication (oral and written)
2. Technical knowledge
3. Problem-solving
4. Customer focus
5. Financial acumen
6. Leadership
7. Relationship management
8. Teamwork
9. Vendor management
10. Multi-tasking
IMPORTANT EDUCATION
• Bachelor’s degree in Facilities Management, Real Estate, Project Management, or Business Administration.
IMPORTANT EXPERIENCE
• 8-10 years in facility management, including at least 3 years at a managerial level.
• Experience in leasing, construction, engineering, and property operations.
• Human resources and performance management experience.
• Critical systems environment experience preferred.
• CMMS/Work Order Management experience preferred.

Cushman & Wakefield offers a comprehensive benefits package including health, vision, dental insurance, flexible and health savings accounts, retirement plans, life and disability insurance, and paid leave. Compensation varies based on location, experience, and other factors, with a minimum of the legal wage. The salary range for this role is $110,500 - $130,000.

Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADA, contact 1-888-365-5406 or [e-mail].

About the company

With a century of history, Cushman & Wakefield has grown from a small family business in New York to a global leader in commercial real estate, with approximately 400 offices in 70 countries and 51,000 employees. Our focus remains on delivering value to our clients worldwide.