Sr. Facility Manager

Cushman Wakefield Multifamily; Costa Mesa (CA); On-site; USD 119,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Facilities Manager to oversee multiple facilities and ensure they are well-managed and maintained. This role emphasizes leadership, effective communication, and financial management while aligning services with client goals. The ideal candidate will have extensive experience in facility management and a strong focus on customer satisfaction and operational excellence. Join a forward-thinking company that values innovation and best practices in facility management, offering a competitive salary and comprehensive benefits.

Benefits

Health insurance

Vision insurance

Dental insurance

Retirement plans

Paid time off

Qualifications

• 8-10 years of facility management experience required.
• Experience in leasing, construction, and property operations is essential.

Responsibilities

• Oversee daily operations of facilities and ensure effective service delivery.
• Prepare and present budgets, financial reports, and business plans.

Skills

Communication (oral and written)

Technical proficiency

Problem-solving and analysis

Customer focus

Financial management

Leadership

Relationship management

Team orientation

Vendor management

Multi-tasking

Education

Bachelor's degree in Facilities Management

Bachelor's degree in Corporate Real Estate

Bachelor's degree in Project Management

Bachelor's degree in Business Administration

Tools

CMMS/work order management

Job description

Job Title

Sr. Facility Manager

Job Description Summary

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.

Job Description

POSITION SUMMARY

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager is responsible for implementing policies, procedures, and programs to ensure well-managed, well-maintained buildings and facilities. The role emphasizes leading staff to respond positively to tenant concerns, environmental health and safety, and quality programs, aligning with client goals. The position serves as the primary liaison with the client and oversees services, activities, financials, vendors, and manpower for current and future needs. Additionally, the Senior Facilities Manager oversees the financial and KPI performance within their portfolio.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Oversee daily operations of facilities, ensuring effective service delivery including custodial, life-safety, engineering, and maintenance, in accordance with company policies and ownership directives.
2. Manage service contracts cost-effectively, conduct performance and financial reviews, initiate audits, and ensure contractual compliance.
3. Lead maintenance programs related to interior and exterior conditions and appearance of facilities.
4. Ensure facility management staff respond promptly and positively to client and tenant requests.
5. Regularly review contracts and assess client, tenant, and occupant needs to resolve issues efficiently.
6. Prepare and present budgets, financial reports, and business plans.
7. Assist in developing capital budgets and long-term maintenance and improvement plans.
8. Analyze statistical data to evaluate management objectives, work order productivity, and cost savings, implementing corrective actions as needed.
9. Oversee staffing, including hiring, training, performance evaluations, and employee relations.
10. Maintain customer focus and build strong relationships with key stakeholders.
11. Drive operational innovation and industry best practices.
12. Ensure compliance with insurance requirements and coordinate claims processing.

KEY COMPETENCIES

• Communication (oral and written)
• Technical proficiency
• Problem-solving and analysis
• Customer focus
• Financial management
• Leadership
• Relationship management
• Team orientation
• Vendor management
• Multi-tasking

EDUCATION

Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required.

EXPERIENCE

• 8-10 years of facility management experience, with at least 3 years at the Facility Manager level.
• Experience in leasing, construction, engineering, and property operations.
• Experience with HR and performance management processes.
• Experience in critical system environments and CMMS/work order management preferred.

Cushman & Wakefield offers comprehensive benefits, including health, vision, dental insurance, retirement plans, and paid time off. The salary range for this position is $119,000 - $140,000, depending on experience and location. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under the ADAAA, contact 1-888-365-5406 or email us, referencing the job title and location.