Sr. Epic Application Analyst EPIC ASAP

Vertek Solutions, Inc.; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Vertek Solutions, Inc. is seeking a Sr. Epic Application Analyst for EPIC ASAP (ED software module) in a full-time capacity in Houston, TX. The role focuses on translating Epic system needs into technical solutions and providing ongoing Epic support across departments.

The ideal candidate will have EPIC certifications, 4+ years in an Epic workspace, and experience supporting emergency department environments, with strong analytical, planning and collaboration skills.

Qualifications

• Epic Certification required.
• 4 years of experience in a large healthcare information systems environment or MIS.
• Experience with Epic or other health information systems.
• Experience in supporting complex problems.
• Experience in mentoring other analysts.
• Intermediate to advanced knowledge of Epic support, development tools and methodologies.
• Strong analytical and organizational skills.

Responsibilities

• Translate user and department Epic system needs into technical solutions.
• Conduct project reviews and walkthroughs incorporating technical, clinical and business considerations.
• Provide technical support for Epic and other software applications and operating systems.
• Perform analysis, design, build, test and implement Epic and related systems.
• Promote standards for development, support and information management.
• Provide after-hours support via rotating schedule and ongoing Epic end-user support.
• Develop, prioritize and execute projects within schedule and timelines.
• Document plans, priorities and schedules and report status to management.

Skills

Epic application support

Analytical skills

Planning and organization

Communication and collaboration

Leadership potential

Job description

Job: Sr. Epic Application Analyst EPIC ASAP (ED software module in EPIC System

Duration: Full-Time Position

About the Role

Requirements:

• EPIC ASAP Certification, if not Clindoc or Ambulatory certifications as a backup (EPIC cert required).
• Someone with experience working with an emergency department.
• At least 4 years of experience in an Epic Application workspace.

Responsibilities

• Translates user and department Epic system needs into technical solutions.
• Performs project reviews and process walk throughs incorporating technical, clinical and business solutions that will enhance user productivity and department service levels.
• Responsible for providing technical knowledge in the support of Epic as well as other software applications and operating systems.
• Performs intermediate to advanced analysis, design, building, testing, and implementation of Epic and other computer programs and systems.
• Acts as an advocate for setting and enforcing technical development, application support and information management standards within and outside of the Information Systems Department.
• Demonstrates in-depth knowledge and techniques in supporting development projects and complex problem solving efforts involving Epic and other applications.
• Participates in after-hours technical support by rotating call schedule on a regular basis.
• Provides ongoing Epic support to users.
• Develops, prioritizes and executes projects according to established schedules and timeframes.
• Maintains an effective level of coordination on all assigned projects.
• Documents and reports on all plans, priorities and schedules.
• Informs Manager of status of all project assignments regularly.
• Contributes to the preparation and delivery of training sessions for staff.
• Thinks, plans, leads and acts appropriately in tactical settings.
• Provides effective customer service by being courteous, polite and friendly toward others at all times.
• Acknowledges customers immediately in order to determine need and help the customer resolve issue or request.

Qualifications

• Epic Certification required.
• Four (4) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Information Systems (MIS) or similar experience in system analysis, design, building, testing and implementation or a combination of MIS and working knowledge of hospital operations required.
• Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System.
• Previous Epic or other Health Information Systems experience required.
• Experience in supporting complex problems.
• Experience in assisting other Analysts.
• Intermediate to advanced knowledge of Epic application support, development tools and methodologies.
• Good analytical skills and technical aptitude.
• Good planning and organizational skills.
• Good communication, collaboration and customer service skills.
• Demonstrated pattern of growth in ability to lead others.

Required Skills

• Intermediate to advanced knowledge of Epic application support, development tools and methodologies.
• Good analytical skills and technical aptitude.
• Good planning and organizational skills.
• Good communication, collaboration and customer service skills.
• Demonstrated pattern of growth in ability to lead others.