Sr. Engineer

Aleron; King of Prussia (PA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Team-driven culture

Global workforce solutions leader

People-first environment

Professional growth opportunities

Job summary

Acara Solutions in King of Prussia, PA seeks a Sr. Engineer to provide on-site end-user IT hardware and software support, imaging, data migrations, and refresh projects. Work under supervision with a focus on quality service and collaboration across teams.

The role requires at least 3 years in migrations/imaging/refreshes, hardware repair, and PC setup, with potential driving duties and a background check and drug screen.

Qualifications

• Minimum of 3 years experience doing data migrations, imaging, refreshes.
• Minimum of 3 years of experience in basic technical hardware repair, component level knowledge, operating system (Windows, Unix/Linux, Apple) and application knowledge, troubleshooting techniques.
• Minimum of 3 years of experience in Setup and configuring PCs (creating local accounts and acquire static IPs on customer’s Intranet and networks).

Responsibilities

• Provide end-user IT hardware/software support on-site.
• Install and configure network devices (printers, scanners, PCs); troubleshoot network printing/scanning issues.
• Perform data termination/activation in telecom closets (network connections).
• Assist in relocating customer employees; move PCs and activate data drops.
• Troubleshoot network issues on PCs and LAN (IP conflicts, duplex mismatches, firewall/proxy issues).
• Demonstrate excellent customer service and set up/configure PCs.
• This role may require driving; MVR may be ran.

Skills

Data migrations

Imaging

Hardware repair

PC setup & configuration

Windows/Unix/Linux support

Job description

Job Title: Sr. Engineer

Location: King of Prussia, PA

Employment Type: Temporary, 12+ months

Industry: Aerospace and Defense

Compensation: $27.10/hr

Schedule: 9x80

About the Opportunity: We are seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Technicians will perform a variety of duties in support of end users for IT hardware and/or software break/fix support, imaging, data migrations, and refresh projects. Under general supervision, this position may require collaboration with technical and managerial staff. Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

Why You’ll Love Working Here

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

What You’ll Do

• Perform a variety of duties in support of end users for IT hardware and/or software.
• Basic technical certification, hardware repair, component level knowledge, operation systems (Windows, Unix/Linux, and application knowledge, troubleshooting techniques
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).
• Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Demonstrate excellent customer service
• Set up and configure PCs
• This role could require driving and or driving a box truck, so an MVR will be ran

Job Requirements

Required Skills / Qualifications

• Minimum of 3 years experience doing data migrations, imaging, refreshes
• Minimum of 3 years of experience in basic technical hardware repair, component level knowledge, operating system (Windows, Unix/Linux, Apple) and application knowledge, troubleshooting techniques
• Minimum of 3 years of experience in Setup and configuring PC"s (creating local accounts and acquire static IPs on customer"s Intranet and networks).

Preferred Skills / Qualifications

• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.
• Clean driving record as an MVR might be ran. Please note, you must be comfortable potentially driving company vehicles/cars from site to site.

Additional Information

Upon offer of employment, the individual will be subject to a background check and a drug screen.

Possible lifting may be required up to 50 lbs.

Successful candidate must be able to obtain and maintain security clearance.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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