SecureNet Technician III

Acara Solutions, Inc.; Grand Prairie (TX); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Acara Solutions is seeking a Desktop Technician to work on-site with customers, delivering end-user IT support for hardware and software issues, imaging, data migrations, and refresh projects.

The role collaborates with technical and managerial staff under general supervision, following established procedures to ensure efficient, reliable service and client satisfaction.

Qualifications

• Two+ years setting up and configuring PCs.
• Two+ years desktop support and hardware repair.
• Two+ years Linux/UNIX (RedHat, Ubuntu, CentOS, Fedora).

Responsabilités

• Install and configure network devices (printers, scanners, PCs).
• Troubleshoot network printing and scanning issues.
• Assist in imaging laptops/PCs for deployment.
• Relocate customer employees and activate data drops.
• Troubleshoot LAN issues (IP conflicts, duplex mismatches, firewall, proxy).
• Perform data termination/activation in telecom closets.

Connaissances

PC setup

Desktop support

Linux/UNIX

Formation

High School Diploma or GED

Description du poste

We are seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. Our Desktop Technicians will perform a variety of duties in support of end users for IT hardware and/or software break/fix support, imaging, data migrations, and refresh projects. Under general supervision, this position may require collaboration with technical and managerial staff. Work methods and/or sequence of work is governed by oral/written instructions and established procedures.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

What You'll Do:

• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.).
• Troubleshoot problems with network printing and scanning devices.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location). Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.

Job Requirements

• High School Diplomaor GED
• Minimum of 2 years of experience setting up and configuring PCs
• Minimum of 2 years of experience with desktop support and hardware repair
• 2+ years Linux/UNIX (RedHat, Ubuntu, CentOS, Fedora)
• Installation and Configuration
• Advanced knowledge of Linux "Command Line" functions

Additional Information:

• Must be able to obtain and maintain an active Security Clearance
• Upon offer of employment, the individual will be subject to a background check and a drug screen
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Possible lifting may be required up to 50 lbs.
• Clean driving record as an MVR will be ran.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.