Sr. Director, Payments & Embedded Finance Strategy

ServiceTitan; United States; Remote; USD 272,000 - 436,000; Full time

Benefits offered by this job

Flextime & autonomy

Healthcare benefits

Parental leave & fertility support

Annual bonus & equity

Job summary

ServiceTitan is seeking a seasoned business leader to own the money-in payments and consumer financing stack end-to-end, from strategy to revenue. You will own multi-year strategy, P&L, and partnerships with processors, banks, and lenders, shaping how we monetize on-platform volume across trades.

This role requires 10+ years in payments/financing, proven GTM and activation skills, executive presence, and a track record building scalable partnerships in a B2B2C environment within a fast-growing

Qualifications

• 10+ years of deep domain expertise in payments, consumer financing, or both.
• Track record of P&L ownership with revenue and margin accountability.
• Experience negotiating complex commercial agreements with processors, banks, or lenders.
• Operator instincts: GTM and activation models.
• Strong cross-functional leadership across sales, ops, and finance.
• Ability to operate at the executive level and represent ServiceTitan externally.
• Experience in a B2B2C business with distribution and activation challenges.

Responsibilities

• Own the multi-year strategy for ServiceTitan’s money-in business and define products, partners, segments, and growth.
• Hold full P&L accountability: revenue targets, take rate, margin, and levers.
• Define our position in the payments and embedded finance ecosystem and structure partnerships and lender programs.
• Make the investment case for the fintech roadmap and translate strategy into a concrete operating plan.
• Own relationships with processors, issuing banks, lenders, and other fintech partners.
• Negotiate commercial agreements end-to-end with card networks and lenders; manage portfolio of lending partners.
• Drive GTM activation from fintech attach in sales through onboarding, adoption, and retention.
• Set product direction for the money-in suite and decisions on build vs buy vs partner.
• Ensure compliance, risk management, and regulatory requirements are integrated.

Skills

Payments & financing

P&L ownership

Negotiations with processors/banks

GTM & activation models

Cross-functional leadership

Executive stakeholder mgmt

B2B2C distribution experience

Job description

ServiceTitan is seeking a seasoned business leader to own the money-in payments and consumer financing stack end-to-end, from strategy to revenue. You will own multi-year strategy, P&L, and partnerships with processors, banks, and lenders, shaping how we monetize on-platform volume across trades.

This role requires 10+ years in payments/financing, proven GTM and activation skills, executive presence, and a track record building scalable partnerships in a B2B2C environment within a fast-growing