Sr. Dir., Community Management

Irvine Company; Irvine, Northern (CA, KY); Hybrid; USD 165,000 - 215,000; Full time

Job summary

Irvine Company Apartment Communities, a division of Irvine Company, seeks a Senior Director of Community Management to provide strategic leadership across a large, multifaceted portfolio of apartment communities in California. You will drive financial performance, develop leaders, and roll out business initiatives division-wide.

Responsibile for optimizing revenue and expenses, guiding analytics-driven operating strategies, and ensuring brand standards across properties.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Strong written and verbal communication skills; multilingual ability is a plus.
• Proficiency with Google Suite and CRM/ERP systems (Salesforce, RealPage, Coupa) preferred.

Responsibilities

• Maximize financial performance across a large portfolio and manage to the business plan.
• Analyze KPIs and implement strategies to meet operational goals.
• Lead and develop a team, including hiring, coaching, and performance management; ensure brand standards.

Skills

Communication skills

Multilingual ability

Google Suite proficiency

Education

Bachelor's Degree or equivalent

Tools

Salesforce

RealPage

Coupa

Job description

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Division: Apartments - Corporate (Apt Corp)

Position Summary:

The Senior Director, Community Management provides strategic leadership and oversight across a large-scale, complex portfolio of apartment communities. This role is responsible for leading and developing leaders, driving associate engagement, operational excellence, and maximizing long-term financial performance. The Senior Director also participates in the development, rollout and execution of business initiatives throughout the Division.

• Maximize the overall financial performance across the portfolio and manage revenue and expenses to the Business Plan, providing a high level narrative for monthly financial variances.
• Analyze key performance indicators (KPIs), implement and execute strategies to ensure operational goals are achieved.
• Lead and develop a team of direct reports, including hiring, training, coaching and managing associate performance and development.Ensure the physical presentation across assigned communities consistently reflects brand standards, establishing long term capital expenditure priorities.
• Perform regular audits and inspections to ensure policies, procedures, brand standards and legal compliance are followed at all times.
• Develop and implement portfolio operating strategies informed by analytics and in collaboration with business partners.
• Leads and executes strategic projects and initiatives within the portfolio.

Additional Skills:

• Strong written and verbal communication; Multilingual ability is a plus.
• Proficiency in Google suite

Preferred Education:

• Bachelor's Degree (or equivalent experience)

Preferred Years of Relevant Work Experience:

• 7+ years
• Experience with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems such as Salesforce, RealPage or Coupa is preferred.

Additional Requirements:

• Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company’s MVR policy, and is part of the essential duties of this position.)

Minimum Qualifications / Other Expectations:

Compensation:

Base Pay Range:$165,200.00 -$215,400.00 + annual bonus*

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. Bonus amount, eligibility and payout(s) are subject to change at any time.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us:

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.