Sr. Dir., Community Management

Irvine Company Chicago; Irvine (CA); On-site; USD 165,000 - 215,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Health benefits

Job summary

Irvine Company Apartment Communities offers a portfolio of more than 125 resort-style apartment communities across coastal California. The Senior Director, Community Management provides strategic leadership across a large portfolio, develops leaders, drives engagement, and focuses on long-term financial performance.

The role drives business initiatives, analyzes KPIs, and leads a team to ensure brand standards, compliance, and capital priorities are aligned with the corporate strategy.

Qualifications

• Bachelor's Degree or equivalent experience.
• 7+ years of relevant work experience.
• Experience with CRM and ERP systems such as Salesforce, RealPage or Coupa is preferred.

Responsibilities

• Maximize the overall financial performance across the portfolio and manage revenue and expenses to the Business Plan, providing a high level narrative for monthly financial variances.
• Analyze KPIs, implement and execute strategies to ensure operational goals are achieved.
• Lead and develop a team of direct reports, including hiring, training, coaching and managing associate performance and development.
• Perform regular audits and inspections to ensure policies, procedures, brand standards and legal compliance are followed at all times.
• Develop and implement portfolio operating strategies informed by analytics and in collaboration with business partners.
• Lead and execute strategic projects and initiatives within the portfolio.

Skills

Communication

Multilingual

Travel

Google Suite

Education

Bachelor's Degree

Tools

Salesforce

RealPage

Coupa

Job description

Position Summary

The Senior Director, Community Management provides strategic leadership and oversight across a large-scale, complex portfolio of apartment communities. This role is responsible for leading and developing leaders, driving associate engagement, operational excellence, and maximizing long-term financial performance. The Senior Director also participates in the development, rollout and execution of business initiatives throughout the Division.

Position Summary

The Senior Director, Community Management provides strategic leadership and oversight across a large-scale, complex portfolio of apartment communities. This role is responsible for leading and developing leaders, driving associate engagement, operational excellence, and maximizing long-term financial performance. The Senior Director also participates in the development, rollout and execution of business initiatives throughout the Division.

Key Responsibilities

• Maximize the overall financial performance across the portfolio and manage revenue and expenses to the Business Plan, providing a high level narrative for monthly financial variances.


• Analyze key performance indicators (KPIs), implement and execute strategies to ensure operational goals are achieved.


• Lead and develop a team of direct reports, including hiring, training, coaching and managing associate performance and development. Ensure the physical presentation across assigned communities consistently reflects brand standards, establishing long term capital expenditure priorities.


• Perform regular audits and inspections to ensure policies, procedures, brand standards and legal compliance are followed at all times.


• Develop and implement portfolio operating strategies informed by analytics and in collaboration with business partners.


• Leads and executes strategic projects and initiatives within the portfolio.

Additional Skills

• Strong written and verbal communication; Multilingual ability is a plus.


• Travel between communities is required


• Proficiency in Google suite

Preferred Education

• Bachelor's Degree (or equivalent experience)

Preferred Years Of Relevant Work Experience

• 7+ years


• Experience with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems such as Salesforce, RealPage or Coupa is preferred.

Additional Requirements

• Valid California driver's license; Maintain continuous vehicle liability insurance as required by state law. (This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.)

Compensation

Minimum Qualifications / Other Expectations:

Base Pay Range: $165,200.00 - $215,400.00 + annual bonus*

Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. Bonus amount, eligibility and payout(s) are subject to change at any time.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California's most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.