Sr Delivery Consultant

Health Care Service Corp.; Chicago (IL); Hybrid; USD 84,000 - 152,000; Full time

Benefits offered by this job

Total rewards package

Health & wellness benefits

401(k) plan and pension

Paid time off and holidays

Tuition reimbursement

Job summary

Health Care Service Corporation (HCSC) is seeking a seasoned professional to drive complex healthcare projects from business case to implementation. The role emphasizes collaboration with cross-functional teams, executive communication, and rigorous project delivery in a fast-paced environment.

Applicants should bring deep healthcare experience, proven problem-solving skills, and the ability to negotiate with diverse teams while maintaining strong organizational discipline and attention to

Qualifications

• Bachelor degree and 4+ years in healthcare, business analysis, or project management on large, multi-million-dollar initiatives.
• Experience communicating with senior management across divisions.
• Experience developing and delivering presentations.
• Ability to resolve problems, identify risks, mitigate issues, and negotiate with diverse teams.
• Strong verbal and written communication, building relationships across departments and stakeholders.
• Ability to work with limited supervision or in teams amid rapidly changing priorities.
• Strong organizational skills and ability to manage multiple complex projects.
• Detail oriented with proficiency in MS Office and Visio.

Responsibilities

• Partner with cross-functional stakeholders to drive projects from business case analysis through implementation.
• Lead end-to-end delivery on complex initiatives within healthcare payer functions.
• Communicate effectively with senior leadership and manage competing priorities in a dynamic environment.

Skills

Effective communication

Senior stakeholder management

Presentation skills

Problem solving

Cross-functional collaboration

Adaptability

Organization

Project management

Attention to detail

Education

Bachelor Degree

Master’s degree in business or healthcare

Tools

MS Office

Visio

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Our team develops a deep understanding of business needs, energetically finds an appropriate solution, and leads that solution through delivery. We work on complex, fast-moving, and strategically important projects that meet the demands of our markets and customers for innovative approaches to healthcare problems. A successful candidate for this role will be familiar with the healthcare space and have a demonstrated ability to advocate for business needs on complicated end-to-end implementations. Our projects are always changing and involve every healthcare payer function -- from enrollment, to claims and customer service, all the way to billing. Candidates will need to be inquisitive and enthusiastic problem-solvers and be adaptable and organized in response to rapid change. This role collaborates closely with cross-functional business stakeholders, project management, and technology partners to drive projects from business case analysis through implementation. Successful candidates will demonstrate exceptional communication skills.

Required Job Qualifications

• Bachelor Degree and 4 years of experience in healthcare, business analysis consulting, systems implementation efforts, project management managing projects or relevant health care industry experience 3 years experience managing of project management experience with large and scale complex multi-million dollar projects.
• Experience communicating with senior management from multiple divisions.
• Experience developing and delivering presentations.
• Problem resolution experience and skills . identifying complex risks and issues, risk mitigation, and issue resolution, including working and negotiating with diverse teams Negotiations skills.
• Verbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management cross‑functional stakeholders (including senior management), and establishing team environment.
• Capable of working limited supervision and in group settings with ability to respond to rapidly changing priorities.
• Organizational skills.
• Experience managing multiple complex projects successfully.
• Detail oriented.
• PC proficiency to include MS Office products and VISIO

Preferred Required Job Qualifications

• Management consulting experience
• Health insurance or healthcare industry experience
• Experience supervising project teams/personnel
• Master’s degree in business or healthcare related field
• Affordable Care Act knowledge or other healthcare regulatory experience

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement

Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Working Conditions

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

Employment Statement

HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug‑free and smoke‑free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range $84,400.00 - $152,300.00 Exact compensation may vary based on skills, experience, and location.

About HCSC

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost‑effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug‑free and smoke‑free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.