Senior Leadership Support Specialist

Health Care Service Corp.; United States; Remote; USD 48,000 - 86,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a collaborative professional to support senior leadership by coordinating strategic initiatives and ensuring organizational objectives are met. The role requires developing lead material, tracking metrics, and serving as a liaison between IT and stakeholders.

Responsibilities include managing initiatives, producing leadership communications, and creating dashboards to support decision-making. Travel to engage with leaders and teams is expected.

Qualifications

• Bachelor’s degree OR 6 years of business, training, or project management experience.
• Experience in developing training materials.
• Experience facilitating groups and delivering presentations.
• Experience writing process requirements, testing and life cycle through implementation.
• Clear and concise interpersonal, verbal and written communication skills.
• PC proficiency to include Word, Excel, and PowerPoint.
• Ability to travel includes overnight stays.

Responsibilities

• Developing and managing operational initiatives, maintaining project plans, issue logs, and status reports
• Preparing leadership communications and meeting materials
• Tracking and trending key business metrics, developing reports and dashboards, supporting business decision-making, and serving as a liaison between Information Technology and internal and external stakeholders

Skills

Presentation skills

Communication skills

Project coordination

Stakeholder liaison

MS Office (Word, Excel, PowerPoint)

Education

Bachelor’s degree

Tools

Word

Excel

PowerPoint

Job description

Job Summary

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position provides direct support to Senior Leadership, serving as a key operational partner responsible for supporting strategic initiatives, coordinating business priorities, and ensuring organizational objectives are met.

Responsibilities

• Developing and managing operational initiatives, maintaining project plans, issue logs, and status reports
• Preparing leadership communications and meeting materials
• Tracking and trending key business metrics, developing reports and dashboards, supporting business decision-making, and serving as a liaison between Information Technology and internal and external stakeholders

Required Job Qualifications

• Bachelor’s degree AND 2 years of business, training or project management experience OR 6 years of business, training, or project management experience.
• Experience in the development of training materials.
• Experience facilitating groups and delivering presentations.
• Experience writing process requirements, testing and life cycle through implementation.
• Clear and concise interpersonal, verbal and written communication skills.
• PC proficiency to include Word, Excel, and PowerPoint.
• Ability to work with all levels of the organization.
• Ability to travel includes overnight stays.

Preferred Job Qualifications

• Experience providing direct support to senior leaders, executives, or department leaders in a highly operational business environment.
• Advanced Microsoft Excel, Word, and PowerPoint skills, including the ability to create reports, analyze data, and develop executive-level presentations.
• Experience creating, maintaining, and analyzing reports, dashboards, and performance metrics to support business decision-making.
• Proven ability to track, trend, and interpret operational data while identifying opportunities for process improvement.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, meetings, and deliverables simultaneously.
• Experience drafting professional business communications, presentations, meeting materials, and executive correspondence.
• Exceptional attention to detail, critical thinking, and problem-solving skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Sponsorship is not available.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range $47,500.00 - $86,000.00 Exact compensation may vary based on skills, experience, and location.

Location

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

Remote role that may require travel

Employment Details

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.

Company Overview

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

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