Sr Mgr Performance and Results

Health Care Service Corp.; Richardson (TX); Hybrid; USD 93,000 - 168,000; Full time

Job summary

Health Care Service Corporation is seeking a senior analytics leader to guide division and Enterprise efforts in identifying, validating, and reporting financial and operational metrics. You will coach a team, define metrics, and drive continual process improvements across healthcare data domains.

The role focuses on developing business processes, best-practice guidelines, and cross-functional collaboration to deliver robust performance improvements and strategic initiatives.

Qualifications

• Bachelor Degree in Actuarial Science, Mathematics, Statistics or Economics, or related fields.
• 4 years of supervisory experience
• Minimum 7 years of experience in health care services, statistical analysis, financial analysis, financial consulting or insurance industry economics including 4 years’ experience in data analysis and information reporting relating to healthcare data.
• Advanced PC proficiency to include Word, Excel, PowerPoint or similar.
• Proficiency in designing reports.
• Excellent verbal and written communications skills to prepare effective documentation, facilitate training and development, and participate in presentations.
• Experience working cross-functionally within all levels of the organization, leading projects and in problem resolution.
• Experience in developing, maintaining and leveraging collaborative relationships with internal and external stakeholders and business leaders, to accept recommendations, cooperate or change their behavior, facilitating the accomplishment of business goals.
• Negotiation and influencing skills.

Responsibilities

• Lead and partner with the division and Enterprise in identifying, validating, monitoring, and reporting financial metrics, operational capabilities, and continual process improvements.
• Provide leadership, guidance, and support toward divisional and Enterprise strategies and processes while leading a team responsible for metric definition, analysis, monitoring, documentation, root cause analysis, and implementation of best practices.
• Develop and evolve HCSC focused markets' business processes and management methodologies, ensuring application of best practice standards, guidelines, procedures, and tools for analyzing, designing, and improving organizational performance and business solutions.

Skills

Leadership

Team management

Communication

Cross-functional collaboration

Problem solving

Negotiation and influencing

Education

Bachelor’s degree in Actuarial Science, Mathematics, Statistics or Economics

Master’s degree in Actuarial Science, Mathematics, Statistics or Economics

Tools

Excel

PowerPoint

Tableau

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading and partnering with the division and the Enterprise in identifying, validating, monitoring, and reporting financial metrics, operational capabilities, and continual process improvements across all areas influencing cost results. Provides leadership, guidance, and support toward divisional and Enterprise strategies and processes, while leading a team responsible for metric definition, analysis, monitoring, documentation, root cause analysis, and implementation of best practices. This role is accountable for developing, coaching, and managing team performance; establishing priorities; and ensuring effective execution of business objectives. Additionally, the position leads the development and evolution of HCSC focused markets' business processes and management methodologies, ensuring the appropriate application of best practice standards, guidelines, procedures, and tools for analyzing, designing, and improving organizational performance and business solutions.

Required Job Qualifications

• Bachelor Degree in Actuarial Science, Mathematics, Statistics or Economics, or related fields.
• Other Bachelor Degrees may be considered.
• 4 years of supervisory experience
• Minimum 7 years of experience in health care services, statistical analysis, financial analysis, financial consulting or insurance industry economics including 4 years’ experience in data analysis and information reporting relating to healthcare data.
• Advanced PC proficiency to include Word, Excel, PowerPoint or similar.
• Proficiency in designing reports.
• Excellent verbal and written communications skills to prepare effective documentation, facilitate training and development, and participate in presentations.
• Experience working cross-functionally within all levels of the organization, leading projects and in problem resolution.
• Experience in developing, maintaining and leveraging collaborative relationships with internal and external stakeholders and business leaders, to accept recommendations, cooperate or change their behavior, facilitating the accomplishment of business goals.
• Negotiation and influencing skills.

Preferred Job Qualifications

• Master’s degree in Actuarial Science, Mathematics, Statistics or Economics.
• Extensive Health insurance industry experience with high awareness and financial acumen regarding industry trends and competitive challenges that have broad business impact.
• Tableau, PowerPoint or similar.
• Six Sigma or Malcolm Baldridge certification

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.

From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

Base Pay Range $92,700.00 - $167,500.00 Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug‑free and smoke‑free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned.

All applications, including resumes, must be submitted through HCSC's Career website on-line application process.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug‑free and smoke‑free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.