Sr. Customer Care Professional (Fully Remote)

Confidential; United States; À distance; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote work

Customer-focused team

Résumé du poste

Confidential in the United States is seeking a remote customer support specialist to help individuals with healthcare payment accuracy and navigating insurance options.

You will handle inquiries, conduct interviews to verify information, document interactions, and meet productivity targets as part of a fast-paced, technology-driven team. A minimum of one year in customer service and strong Windows skills are required.

Qualifications

• At least one year of customer service or office experience.
• Proficiency with Windows applications and strong communication skills.

Responsabilités

• Handle customer inquiries and conduct professional interviews to verify information.
• Document interactions accurately and meet productivity targets.

Connaissances

Communication skills

Interviewing

Outils

Windows applications

Description du poste

• Provide customer support for healthcare payment accuracy and insurance navigation.
• Work full-time remotely with a customer-focused team.

Key Responsibilities:

• Handle customer inquiries and conduct professional interviews to verify information.
• Document interactions accurately and meet productivity targets.

Requirements:

• At least one year of customer service or office experience.
• Proficiency with Windows applications and strong communication skills.

Confidential

This company focuses on improving healthcare payment accuracy and helping individuals navigate complex insurance-related inquiries. It operates with a customer-focused team in a fast-paced, technology-driven environment.