Sr. Community Manager

DEPT®; York (IL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An innovative agency is seeking a Sr. Community Manager to lead social media strategies and community engagement. This role involves crafting compelling content, analyzing performance data, and driving brand growth through cultural relevance. With a focus on autonomy and creativity, you will work in a dynamic environment that values your contributions. Join a team that encourages personal growth and offers a range of benefits, including healthcare and parental leave, while shaping the future of brand communication in a rapidly evolving digital landscape.

Benefits

Healthcare

Dental Insurance

Vision Insurance

401k with match

PTO and paid holidays

Parental leave

Qualifications

• 4+ years in social/community management required.
• Strong writing skills and adaptability to brand tone.

Responsibilities

• Lead content calendar development aligned with audience behavior.
• Manage community engagement and moderation effectively.

Skills

Social Community Management

Client Communication

Content Creation

Trend Analysis

Organizational Skills

Leadership

Writing Skills

Tools

Airtable

Sprout

Social Media Platforms

Job description

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WHY DEPT?

We are pioneers at heart. We are always leaning forward, creating tomorrow's innovations today. Born digital, we are a new model agency with expertise in tech and marketing. We hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to provide global tools and opportunities, yet small enough to care. With teams across 20+ countries, we invest in your growth and give you autonomy to solve client problems from anywhere in the world.

We are currently hiring only in specific U.S. locations. Please see the details below. We do not offer relocation at this time.

Job Purpose

Social media is the foundation of modern brands. Senior Community Managers are strategic leaders of a brand’s social presence, driving results through cultural relevance. They shape brand voice, community engagement, and platform growth.

Key Responsibilities

• Lead content calendar development aligned with audience behavior and brand strategy.
• Manage publishing schedules, optimizing timing and cadence.
• Craft engaging copy that reflects brand tone.
• Provide trend reports to inform creative decisions.
• Activate cultural trends and monitor competitors.
• Manage community engagement and moderation.
• Advise on platform best practices and content formats.
• Analyze performance data to refine strategies.
• Serve as a primary contact for clients, bridging strategy and execution.

Skills and Experience

Required:

• 4+ years in social/community management
• Experience with Airtable, Sprout, native platforms
• Proven audience growth and engagement
• Strong writing skills and adaptable tone
• Fluency in Instagram, TikTok, X, YouTube
• Excellent client communication
• Leadership in meetings and stakeholder management
• Organizational and time-management skills
• Experience moderating sensitive conversations

Nice to have:

• Experience with emerging tech
• Experience with tech brands

What We Offer

Our environment fosters growth and fun, with benefits including:

• Healthcare, Dental, Vision
• 401k with match
• PTO and paid holidays
• Parental leave

Salary & Location Details

Salary ranges vary by location, with specific ranges provided for Salt Lake City, Denver, Atlanta, Chicago, Boston, Newburyport, New York, San Diego, and Los Angeles. Roles may be remote or hybrid, with location proximity requirements specified.

Additional Information

Seniority level: Mid-Senior
Employment type: Full-time
Industry: Advertising Services