Senior Community Manager - Crown Ridge & Marion Ridge

Peak Living; Shelby (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a dynamic and fast-growing property management company as a Senior Community Manager. In this pivotal role, you will lead community operations, ensuring high standards of customer service and efficient management of community associates. You will be responsible for marketing efforts, lease management, and enhancing community engagement through activities and programs. This is a fantastic opportunity to grow your career in a supportive environment that values employee contributions and offers competitive benefits, including paid time off and health plans. If you're ready to make a positive impact in a thriving community, this role is for you!

Benefits

3 Weeks of Paid Time Off (PTO)

10 Paid Holidays + 3 Floating Holidays

Medical, Dental, and Vision Plans

401k matching

Employee Referral Bonus Program

Employee Assistance Program

Employee Appreciation Events

Qualifications

• 3+ years as Community Manager or Assistant in multi-family housing or hospitality.
• Valid driver's license and effective communication skills in English.

Responsibilities

• Supervise community associates and respond to resident requests.
• Lead marketing efforts and manage occupancy and collections.
• Prepare reports and organize community activities.

Skills

Customer Service

Marketing

Leadership

Communication

Education

High School Diploma

CAM Certification

ARM Certification

Job description

Senior Community Manager - Crown Ridge & Marion Ridge

Peak Living is seeking a qualified Senior Community Manager to join our team! Our employees love where they work! We are a fast-growing property management company with communities across the United States, believing that successful growth is achieved by developing high-quality teams and empowering them in their roles.

$500 SIGN-ON BONUS

Overview

Under the direction of the Regional Manager, the Senior Community Manager supports and assists in all aspects of community operations.

Responsibilities

• Supervise all community associates.
• Support and participate in fulfilling customer service and leasing standards.
• Respond promptly and courteously to resident requests, providing solutions to resolve issues.
• Lead all marketing efforts.
• Assist in preparing paperwork for new and renewal lease agreements.
• Determine lease renewal rates and assist in delivering renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager to increase rental activity.
• Review resident files and accounting records to identify unpaid or late fees, communicate with residents, and enforce leases to maximize revenue.
• Prepare weekly and monthly reports, delinquency updates, income and utility tracking, move-in/move-out inspections, invoices, security deposit reports, and other reports as requested.
• Organize community resident activities, newsletters, and loyalty programs.
• Identify areas for improvement to enhance efficiency, productivity, and profitability.
• Research market conditions quarterly to ensure rental rates and concessions are competitive.
• Manage rent and security deposit collections daily.
• Lead management of occupancy, collections, and expenses within budget.

Qualifications

• At least three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• High school diploma or equivalent required.
• College education, CAM, or ARM certification preferred.
• Valid driver's license required.
• Ability to communicate effectively in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing and Sales

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