Sr. Channel Manager

Fidium; United States; On-site; USD 90,000 - 102,000; Full time

Benefits offered by this job

401(k) matching 6%

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Flexible spending account

Health savings account

Life Insurance

Tuition Reimbursement

Flex Time Off

Paid Holidays

Employee Assistance Program

Annual Bonus

Job summary

Fidium Fiber is seeking a Senior Channel Manager to lead channel strategy and partner relations across the US remote landscape with travel to the Mid Atlantic and Southeast. You will align with sales, marketing, and product teams to grow revenue and optimize partner performance.

The role emphasizes training, onboarding new partners, data-driven performance reviews, and collaboration with internal teams to deliver cohesive go-to-market plans.

Qualifications

• Bachelor's Degree or equivalent experience with 10 years' related experience, including at least 5 years' managerial experience.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication, negotiation, and presentation skills.
• Experience in developing and executing sales programs and go-to-market strategies.
• Knowledge of the telecommunications industry and its products/services.
• Proficiency with CRM systems (Salesforce, etc.) and other sales tools.
• Strong interpersonal skills with the ability to work collaboratively with internal teams and external partners.

Responsibilities

• Develop and execute a comprehensive channel strategy aligned with sales and growth objectives.
• Build and maintain strong, long-lasting partner relationships; serve as main contact.
• Set and track sales targets, KPIs; conduct regular business reviews.
• Develop and deliver channel partner training and enablement programs.
• Identify and onboard new channel partners to expand reach.
• Collaborate with sales, marketing, product, and support for go-to-market plans.
• Gather partner feedback to inform strategy and product decisions.

Skills

Strategic thinking

Problem solving

Communication

Negotiation

Presentation

Sales programs

Go-to-market

Telecom knowledge

CRM (Salesforce)

Interpersonal skills

Education

Bachelor's Degree or equivalent experience

Tools

Salesforce

Sales tools

Job description

Major Duties

Classification: Exempt / Non-Bargaining

Location: Remote. Heavy travel to Mid Atlantic and Southeast

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference.

The Senior Channel Manager will be responsible for driving growth and revenue through the management and optimization of a network of channel partners. This role will focus on developing and executing channel strategies, fostering relationships with key partners, and ensuring alignment with overall business objectives. The Senior Channel Manager will work closely with sales, marketing, and product teams to create solutions that drive value for both partners and the business.

Responsibilities

• Channel Strategy Development: Develop and execute a comprehensive channel strategy aligned with company sales and growth objectives. Work with cross-functional teams to create plans that maximize partner engagement, sales enablement, and market penetration.
• Partner Relationship Management: Build and maintain strong, long-lasting relationships with key channel partners. Serve as the primary point of contact for all partner inquiries and issues, ensuring consistent communication and problem-solving.
• Sales Performance Management: Manage and drive the performance of assigned partners by establishing sales targets, tracking KPIs, and ensuring accountability. Conduct regular business reviews with partners to analyze performance, identify opportunities, and set new goals.
• Training and Enablement: Develop and deliver training programs to ensure channel partners are well-equipped with the necessary knowledge, tools, and resources to sell and support the company's products and services effectively.
• Market Expansion: Identify and onboard new channel partners to expand the company's reach and market presence. Evaluate potential partners and manage the partner onboarding process.
• Collaboration with Internal Teams: Work closely with internal departments such as sales, marketing, product management, and customer support to align on go-to-market strategies, product offerings, and campaigns. Ensure a seamless partner experience and support in execution.
• Market Intelligence & Feedback: Collect feedback from channel partners to provide insights into market trends, customer needs, and competitive landscape. Use this information to refine strategies and offer more effective solutions to partners.

Reporting & Analytics: Provide regular reports on channel performance, including sales metrics, growth targets, partner engagement, and pipeline health. Use data to optimize strategies and demonstrate ROI on channel investments

Qualifications

• Bachelor's Degree or equivalent experience with 10 years' related experience, including at least 5 years' managerial experience.
• Skills:
  • Strong strategic thinking and problem-solving abilities.
  • Excellent communication, negotiation, and presentation skills.
  • Experience in developing and executing sales programs and go-to-market strategies.
  • Knowledge of the telecommunications industry and its products/services.
  • Proficiency with CRM systems (Salesforce, etc.) and other sales tools.
  • Strong interpersonal skills with the ability to work collaboratively with internal teams and external partners.

Physical Requirements

Physical Requirements: (explain physical demands of the job) Consider the following:In office, outdoors, or hybrid

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching at 6%
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Flex Time Off (unlimited PTO)
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Salary

Pay range (commensurate with skills and experience): $90 - $102,436 base + Commission

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.