Sr. Channel Manager

Fidium Fiber; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental/Vision

Disability insurance

FSA/HSA

Life insurance

Tuition reimbursement

Unlimited PTO

Paid holidays

Employee assistance

Annual bonus

Job summary

Fidium Fiber is seeking a Senior Channel Manager to drive growth by managing a network of channel partners and aligning channel initiatives with sales, marketing and product teams. This remote role emphasizes strategic partner engagement and performance optimization.

You will develop and execute channel strategies, onboard new partners, provide training, monitor KPIs, and collaborate across functions to maximize partner value and company revenue. Competitive benefits included.

Qualifications

• Bachelor's degree or equivalent with 10 years related experience, incl. 5 years in management.
• Strong channel and partner management capabilities.
• Experience in sales programs and go-to-market strategies.

Responsibilities

• Develop and execute a comprehensive channel strategy aligned with sales and growth objectives.
• Build and maintain relationships with key channel partners and manage inquiries.
• Set sales targets, track KPIs, and conduct regular business reviews.
• Create training programs to enable partners to sell and support products.
• Identify and onboard new channel partners to expand reach.
• Collaborate with sales, marketing, product, and support teams on go-to-market plans.

Skills

Strategic thinking

Communication

Sales programs

Go-to-market

Telecommunications knowledge

CRM systems

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Major Duties

Classification: Exempt / Non-Bargaining

Location: Remote.Heavy travel to Mid Atlantic and Southeast

Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium Fiber is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference.

The Senior Channel Manager will be responsible for driving growth and revenue through the management and optimization of a network of channel partners. This role will focus on developing and executing channel strategies, fostering relationships with key partners, and ensuring alignment with overall business objectives. The Senior Channel Manager will work closely with sales, marketing, and product teams to create solutions that drive value for both partners and the business.

Responsibilities

• Channel Strategy Development: Develop and execute a comprehensive channel strategy aligned with company sales and growth objectives. Work with cross-functional teams to create plans that maximize partner engagement, sales enablement, and market penetration.
• Partner Relationship Management: Build and maintain strong, long-lasting relationships with key channel partners. Serve as the primary point of contact for all partner inquiries and issues, ensuring consistent communication and problem-solving.
• Sales Performance Management: Manage and drive the performance of assigned partners by establishing sales targets, tracking KPIs, and ensuring accountability. Conduct regular business reviews with partners to analyze performance, identify opportunities, and set new goals.
• Training and Enablement: Develop and deliver training programs to ensure channel partners are well-equipped with the necessary knowledge, tools, and resources to sell and support the company's products and services effectively.
• Market Expansion: Identify and onboard new channel partners to expand the company’s reach and market presence. Evaluate potential partners and manage the partner onboarding process.
• Collaboration with Internal Teams: Work closely with internal departments such as sales, marketing, product management, and customer support to align on go-to-market strategies, product offerings, and campaigns. Ensure a seamless partner experience and support in execution.
• Market Intelligence & Feedback: Collect feedback from channel partners to provide insights into market trends, customer needs, and competitive landscape. Use this information to refine strategies and offer more effective solutions to partners.

Reporting & Analytics

Provide regular reports on channel performance, including sales metrics, growth targets, partner engagement, and pipeline health. Use data to optimize strategies and demonstrate ROI on channel investments

Qualifications

Bachelor’s Degree or equivalent experience with 10 years’ related experience, including at least 5 years’ managerial experience.

Skills:

• Strong strategic thinking and problem-solving abilities.
• Excellent communication, negotiation, and presentation skills.
• Experience in developing and executing sales programs and go-to-market strategies.
• Knowledge of the telecommunications industry and its products/services.
• Proficiency with CRM systems (Salesforce, etc.) and other sales tools.
• Strong interpersonal skills with the ability to work collaboratively with internal teams and external partners.

Physical Requirements

(explain physical demands of the job) Consider the following:In office, outdoors, or hybrid

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching at 6%
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Flex Time Off (unlimited PTO)
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Salary

Pay range (commensurate with skills and experience): $90K base + Commission

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.