Sr. Business Systems Analyst- Contractor

Align Technology; San Jose (CA); On-site; USD 96,000 - 152,000; Part time

Job summary

Align Technology, Inc. seeks a Sr. Business Systems Analyst- Contractor to deliver enterprise solutions for customer, pricing, and order-management experiences. You will collaborate with Product, Business, Architecture, Engineering, and QA from discovery through production support.

Role requires translating complex problems into practical, scalable solutions, with a focus on data mappings and API-driven integrations across Salesforce, SAP, MES, CPQ, and order management platforms.

Qualifications

• 7+ years of business systems analysis experience in complex enterprise environments.
• Experience with APIs, REST, JSON/XML, data integrations, SQL, and data mapping.
• Salesforce, SAP, MES, CPQ, order management, or similar platform experience is a plus.
• Curious, proactive, and comfortable with ambiguity; able to translate complex problems into practical, scalable solutions.

Responsibilities

• Define business needs and solution objectives with Product and business teams.
• Analyze end-to-end customer and order journeys.
• Assess enterprise-service impacts with Architecture and Engineering.
• Document requirements, user stories, acceptance criteria, business rules, process flows, data mappings, and integrations.
• Identify dependencies, gaps, and risks; simplify processes and improve user experiences.
• Support Engineering and QA through design, development, testing, release, and production support.
• Apply systems thinking across processes, data, applications, and integrations; improve analysis practices, solution quality, and team effectiveness.

Skills

APIs

REST

JSON/XML

Data integrations

SQL

Data mapping

Tools

Salesforce

SAP

MES

CPQ

Order management

Job description

Sr. Business Systems Analyst- Contractor

Department: Information Technology

Employment Type: Contract

Location: US-California-San Jose

Description

We’re seeking a Sr. Business Systems Analyst- Contractor to deliver enterprise solutions for customer, pricing, and order-management experience.

You’ll work with Product, Business, Architecture, Engineering, and QA from discovery through production support.

Role expectations

• Define business needs and solution objectives with Product and business teams.
• Analyze end-to-end customer and order journeys.
• Assess enterprise-service impacts with Architecture and Engineering.
• Document requirements, user stories, acceptance criteria, business rules, process flows, data mappings, and integrations.
• Identify dependencies, gaps, and risks; simplify processes and improve user experiences.
• Support Engineering and QA through design, development, testing, release, and production support.
• Apply systems thinking across processes, data, applications, and integrations; improve analysis practices, solution quality, and team effectiveness.

What we're looking for

• 7 + years of business systems analysis experience in complex enterprise environments.
• Experience with APIs, REST, JSON/XML, data integrations, SQL, and data mapping.
• Salesforce, SAP, MES, CPQ, order management, or similar platform experience is a plus.
• Curious, proactive, and comfortable with ambiguity; able to translate complex problems into practical, scalable solutions.