Sr. Business Analyst, Compliance

Lancesoft; San Francisco (CA); Hybrid; USD 73,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lancesoft is seeking a Sr. Business Analyst, Compliance in San Francisco to support enterprise-wide IT Compliance and IT Hygiene initiatives. You will monitor compliance adherence, develop reporting mechanisms, assess governance effectiveness, and drive operational excellence across IT teams.

Key duties include using Jira and ServiceNow to track metrics, serving as a Process SME, and generating monthly reports for leadership. Strong analytical, communication, and data skills are essential.

Qualifications

• Bachelor's degree in IT, business, data analytics, or related field.
• 6–10 years in IT Compliance, Governance, or related disciplines.
• Strong Jira and ServiceNow expertise.
• Experience developing dashboards and reports (Power BI/Excel/ServiceNow Analytics).
• Proven process SME with operating model implementation.

Responsibilities

• Develop and maintain sustainable reporting solutions to measure IT Hygiene adoption, maturity, and effectiveness.
• Serve as a Process SME, ensuring adherence to governance standards, compliance requirements, and established operating models.
• Utilize Jira and ServiceNow to track compliance metrics, process performance, and governance activities.
• Assess compliance against established policies, standards, and performance measures.
• Identify, document, and communicate non-compliance trends, risks, and improvement opportunities.
• Generate monthly compliance and performance reports for leadership stakeholders.
• Analyze data to identify root causes of performance variations and provide actionable recommendations.
• Partner with IT leaders, Scrum Masters, TPMs, Business Analysts, and governance teams to improve process consistency.
• Recommend enhancements to IT Hygiene policies, operational processes, and compliance frameworks.
• Support audit, governance, risk, and compliance initiatives across the organization.

Skills

Stakeholder management

Analytical thinking

Communication

Problem solving

Process improvement

Education

Bachelor's degree in Information Technology / related field

Tools

Jira

ServiceNow

Power BI

Excel

Job description

Job Title: Sr. Business Analyst, Compliance

Location: San Francisco, CA (2 Folsom St, San Francisco, CA 94105)

Work Arrangement: Hybrid, 3 Days Onsite per Week

Duration: October 19, 2026 –January 31, 2027 (Possibilty of extension)

Pay Range: 53/hr to 54/hr on W2

Overview: We are seeking a Senior Business Analyst, Compliance to support enterprise-wide IT Compliance and IT Hygiene initiatives. This role will be responsible for monitoring compliance adherence, developing reporting mechanisms, assessing governance effectiveness, and driving operational excellence across IT teams. The ideal candidate will have strong expertise in Jira, ServiceNow, compliance reporting, process governance, and operating model implementation.

Key Responsibilities:

• Develop and maintain sustainable reporting solutions to measure IT Hygiene adoption, maturity, and effectiveness.
• Serve as a Process SME, ensuring adherence to governance standards, compliance requirements, and established operating models.
• Utilize Jira and ServiceNow to track compliance metrics, process performance, and governance activities.
• Assess compliance against established policies, standards, and performance measures.
• Identify, document, and communicate non-compliance trends, risks, and improvement opportunities.
• Generate monthly compliance and performance reports for leadership stakeholders.
• Analyze data to identify root causes of performance variations and provide actionable recommendations.
• Partner with IT leaders, Scrum Masters, TPMs, Business Analysts, and governance teams to improve process consistency.
• Recommend enhancements to IT Hygiene policies, operational processes, and compliance frameworks.
• Support audit, governance, risk, and compliance initiatives across the organization.

Required Qualifications:

• Bachelor's degree in Information Technology, Business Administration, Data Analytics, or a related field.
• 6–10 years of experience in IT Compliance, Governance, Business Analysis, Risk Management, or related disciplines.
• Strong expertise with Jira (required).
• Experience with ServiceNow (required).
• Proven experience working as a Process SME and supporting operating model development and implementation.
• Experience supporting governance activities involving Scrum Masters, TPMs, and Business Analysts.
• Strong analytical, problem-solving, and reporting skills.
• Experience developing dashboards and reports utilizing Power BI, Excel, or ServiceNow Analytics.
• Ability to interpret large datasets and identify meaningful trends, risks, and improvement opportunities.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Knowledge of ITIL, COBIT, or similar IT governance frameworks.
• Experience supporting compliance audits and risk management programs.
• Experience within large enterprise IT organizations.
• Familiarity with ServiceNow Performance Analytics or Platform Analytics.