Sr. Business Analyst, Compliance

InfoVision Inc.; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

InfoVision Inc. is seeking a Sr. Business Analyst, Compliance to help enforce IT Hygiene policies and governance. The role focuses on reporting adoption, maturity, and value, partnering with IT and business leaders to assess adherence and drive continuous improvement.

The analyst will design durable reporting, document non-compliance trends, and deliver monthly updates to leadership, while supporting cross-functional alignment on standards and controls.

Qualifications

• Bachelor’s degree required in IT, business, data analytics or related field.
• 6–10 years IT compliance, governance or analytics experience.
• Experience building dashboards/reports in Power BI, Excel, ServiceNow PA/Platform Analytics.
• Familiarity with ITIL/COBIT and audits in large organizations.

Responsibilities

• Develop and operationalize reporting to measure adoption, maturity and value realization.
• Collaborate with IT leaders to evaluate compliance with Hygiene policies and metrics.
• Identify non-compliance and rising risks for leadership action.
• Produce monthly compliance and performance reports for leadership transparency.
• Investigate performance drivers to support data-driven decisions.
• Recommend policy improvements to align IT Hygiene with goals.

Skills

Analytical thinking

Problem solving

Stakeholder communication

Reporting & dashboards

Education

Bachelor’s degree in Information Technology, Business Administration, Data Analytics, or related discipline

Tools

Jira

ServiceNow

Power BI

Excel

Performance Analytics

Job description

Sr. Business Analyst, Compliance

This role follows a hybrid schedule, requiring the worker to be onsite in the 2F office three days per week. Please ensure that candidates are aware of and comfortable with this requirement before submission.

Role Overview

The Compliance Analyst within the Office of IT Hygiene plays a critical role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of Hygiene initiatives through durable reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern or opportunity, and support the continuous improvement of IT Hygiene performance and governance.

Key Responsibilities

• Develop and operationalize reporting: Design and facilitate the implementation of sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.
• Strong expertise in Jira is a must-have for this role, and ServiceNow experience is required. The ideal candidate should be capable of acting as a Process SME and have experience defining, implementing, and maturing operating models while ensuring consistent adherence to established processes, governance standards, and compliance requirements. Experience supporting process oversight across Scrum Masters, TPMs, and Business Analysts is highly preferred.
• Assess compliance performance: Collaborate with IT leaders and initiative owners to evaluate compliance with established Hygiene policies, standards, and metrics.
• Identify non-compliance and trends: Detect and document instances of non-compliance, negative trends, or emerging risks, and share insights with the Office of IT Hygiene leadership for corrective action.
• Deliver regular reporting: Produce and distribute monthly compliance and performance reports to leadership, ensuring transparency into progress and gaps.
• Analyze performance patterns: Investigate and communicate the drivers behind unusually strong or weak performance across teams or domains, enabling data-driven decision making.
• Recommend policy improvements: Provide actionable recommendations to refine IT Hygiene policies and measures to better align with organizational goals and support long-term sustainability.
• Support cross-functional alignment: Work closely with other compliance, risk, and governance teams to ensure consistent interpretation and application of IT Hygiene standards.

Required Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Data Analytics, or related discipline.
• 6–10 years of experience in IT compliance, governance, analytics, or related functions.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets and identify meaningful trends.
• Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics/Platform Analytics.
• Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes within large organizations.