Sr. Assistant Property Manager, Multifamily

Cushman & Wakefield; BLOOMINGTON (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to maintain community standards and ensure exceptional service. This dynamic role involves supporting the Property Manager in operations, managing a high-performing team, and enhancing resident satisfaction. Ideal candidates will have a strong background in property management, effective communication skills, and the ability to motivate teams. Join a firm with over a century of experience in the real estate sector, where your contributions will drive success and innovation in property management.

Qualifications

• 3+ years in Property Management with at least 1 year in Management.
• Bachelor's Degree preferred, High School Diploma required.

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment.
• Assist Property Manager with overall operations and budgeting.
• Provide superior customer service to enhance satisfaction and profitability.

Skills

Effective communication skills

Customer service skills

Proficiency in Microsoft Office

Bookkeeping skills

Sales skills

Team management

Education

Bachelor’s Degree

High School Diploma

Job description

Job Title

Assistant Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They are also responsible for building and motivating high-performing teams to maximize the property’s performance.

Essential Job Duties:

1. Ensure the smooth operation of our community in a fast-paced environment.
2. Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Help provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and all client traffic.
6. Support the team by embodying and promoting the Cushman & Wakefield mission to be the best national management company.
7. Assist in managing the on-site team, ensuring adherence to Cushman & Wakefield policies and procedures.
8. Maintain effective on-site staff through interviewing, hiring, and coaching.
9. Keep residents' files in accordance with company standards.
10. Foster a positive living environment through prompt conflict resolution and follow-up.
11. Manage the community budget and finances.
12. Coordinate with leasing staff to meet leasing and marketing goals.

Competencies:

1. Effective communication and customer service skills.
2. Proficiency in Microsoft Office and internet navigation.
3. Strong office, bookkeeping, and sales skills with excellent written and oral communication.
4. Ability to set and work towards leasing goals, improving staff performance.
5. Supervision of daily team operations, ensuring policy compliance.
6. Ability to manage a team effectively.
7. Willingness to perform other related duties as assigned.

Education:

• Bachelor’s Degree preferred.
• High School Diploma, GED, or Vocational training required.

Experience:

• At least 3 years in Property Management.
• At least 1 year in Management.

Work Environment:

Professional office setting with routine use of standard office equipment. Regular travel between properties in varying weather conditions.

Physical Demands:

Must be able to stand, walk, ascend/descend stairs, and lift up to 25 pounds. Travel up to 15% of the time.

Other Duties:

This description is not exhaustive; other duties may be assigned as needed.

Cushman & Wakefield offers a comprehensive benefits package and competitive pay, depending on location, experience, and qualifications. The salary range for this role is $25.50 - $30.00 per hour.

We are an Equal Opportunity Employer. For accommodations under the ADAAA, contact 1-888-365-5406 or [e-mail], referencing the job title and location.

About the company

With a history spanning over 100 years, Cushman & Wakefield is a global commercial real estate firm with approximately 400 offices in 70 countries and 51,000 employees. Our story is one of innovation and dedication to our clients’ success.