Assistant Property Manager, Multifamily

Cushman Wakefield Multifamily; BLOOMINGTON (MN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to ensure high standards in community management. This role involves overseeing daily operations, enhancing resident satisfaction through effective communication, and managing budgets. The ideal candidate will have a strong background in property management and leadership, demonstrating the ability to motivate teams and achieve leasing goals. Join this dynamic environment where your contributions will directly impact property performance and community living standards. This is a fantastic opportunity for those looking to advance their career in property management.

Qualifications

• 3+ years of Property Management experience required.
• 1+ years of Management experience preferred.
• Ability to manage and develop a team effectively.

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment.
• Assist the Property Manager with daily operations and budgeting.
• Provide superior customer service to enhance resident satisfaction.

Skills

Effective communication skills

Customer service skills

Microsoft Office proficiency

Sales skills

Office and bookkeeping skills

Education

Bachelor's Degree

High School Diploma, GED, or Vocational School

Tools

Microsoft Office

Job description

Job Title

Assistant Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. They also build and motivate high-performing teams to maximize property performance.

Essential Job Duties

1. Ensure the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Provide superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising efforts and client traffic.
6. Support the team by embodying Cushman & Wakefield's mission to be the best national management company.
7. Assist the Property Manager with daily operations of the on-site team, ensuring adherence to company policies and procedures.
8. Maintain an effective on-site staff through interviewing, hiring, and coaching.
9. Maintain residents' files per company standards.
10. Foster a positive living environment through prompt conflict resolution and follow-up.
11. Manage the community's budget and finances.
12. Work with leasing staff to meet leasing and marketing goals.

Competencies

• Effective communication and customer service skills.
• Proficiency in Microsoft Office and internet navigation.
• Office, bookkeeping, sales skills, and excellent communication skills.
• Ability to set leasing goals and improve staff performance.
• Supervise daily team operations, ensuring policy compliance.
• Manage and develop a team.
• Perform other duties as assigned.

Education

• Bachelor's Degree preferred.
• High School Diploma, GED, or Vocational School required.

Experience

• 3+ years of Property Management experience.
• 1+ years of Management experience.

Work Environment

Professional office setting with routine use of standard office equipment. Travel between properties in varying weather conditions is required.

Physical Demands

Ability to stand, walk, ascend stairs, and operate office machinery. Travel up to 15%. Ability to lift up to 25 pounds.

Other Duties

This description is not exhaustive; other duties may be assigned as needed.