Sr. Assistant Property Manager, Multifamily

Cushman Wakefield Multifamily; BLOOMINGTON (MN); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Sr. Assistant Property Manager to maintain communities at a market-ready standard. This role involves ensuring high-quality service, managing operations, and building motivated teams to maximize property performance. You will assist in various tasks such as lease administration, budgeting, and fostering a positive living environment. If you are passionate about property management and excel in customer service, this opportunity is perfect for you. Join a dynamic team dedicated to excellence in property management and make a significant impact in the community.

Qualifications

• 3+ years of Property Management experience required.
• 1+ year of Management experience required.

Responsibilities

• Ensure smooth operation of the community in a fast-paced environment.
• Assist with operations including maintenance, budgeting, and marketing.
• Provide superior customer service to enhance satisfaction and profitability.

Skills

Effective communication skills

Customer service skills

Microsoft Office Suite proficiency

Office and bookkeeping skills

Sales skills

Team management capabilities

Education

Bachelor’s Degree

High School Diploma, GED, or Vocational School

Tools

Microsoft Office Suite

Job description

Job Title

Sr. Assistant Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Sr. Assistant Property Manager is responsible for maintaining communities to a market-ready standard, ensuring high-quality service at all times. They also build and motivate high-performing teams to maximize property performance.

Essential Job Duties

1. Ensure the smooth operation of the community in a fast-paced environment.
2. Assist the Property Manager with operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
3. Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
4. Complete lease and renewal paperwork according to company standards.
5. Track and evaluate advertising and client traffic.
6. Support the team by embodying Cushman & Wakefield's mission to be the best national management company.
7. Assist in managing the day-to-day operations of the on-site team, ensuring policy adherence.
8. Maintain effective staffing through interviewing, hiring, and coaching.
9. Manage residents' files per company standards.
10. Foster a positive living environment through conflict resolution and follow-up.
11. Oversee community budget and finances.
12. Work with leasing staff to meet leasing and marketing goals.

Competencies

• Effective communication and customer service skills.
• Proficiency in Microsoft Office Suite and internet navigation.
• Office, bookkeeping, and sales skills, with excellent oral and written communication.
• Ability to set goals and improve staff performance.
• Supervise daily team operations, ensuring policy compliance.
• Manage leasing and marketing objectives.
• Team management capabilities.
• Perform additional duties as assigned.

Education

• Bachelor’s Degree preferred.
• High School Diploma, GED, or Vocational School required.

Experience

• Minimum 3 years of Property Management experience.
• At least 1 year of Management experience.

Work Environment

Professional office setting with routine use of standard office equipment. Travel between properties in varying weather conditions is required.

Physical Demands

Must be able to stand, walk, ascend/descend stairs, and travel outside in weather conditions. Ability to lift and move up to 25 pounds is required.

Other Duties

This description is not exhaustive; duties may change or be added as needed.