Sr Analyst, Business Quality (Remote)

Lensa; Savannah (GA); Remote; USD 77,000 - 156,000; Full time

Job summary

A leading career site is seeking a Quality Business Analyst to interface with customers and lead project teams in developing complex system solutions. The role requires a Bachelor's degree in Business Administration or Information Technology, along with 5-7 years of experience. The analyst will ensure quality standards in testing and provide excellent customer service while managing vendor relationships. Competitive compensation is offered, reflecting experience and skills.

Qualifications

• 5-7 years of related experience in applicable business and systems.
• Testing experience required.
• Familiarity with SDLC methodologies: Agile, Waterfall.

Responsibilities

• Interfaces with customers to develop requirements for major projects.
• Leads development teams through project implementation.
• Creates, presents, and executes functional and acceptance test cases.

Skills

Data analytics

Customer service

Problem-solving

Leadership

Education

Bachelor’s Degree in Business Administration or Information Technology

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Molina Healthcare, is seeking professionals. Apply via Lensa today!

Job Description

Job Summary

Interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design specifications; conducts research to resolve customer initiated issues related to core systems processing; and coordinates and manages project teams in the development of large multi-system, multi-platform projects along with implementing the test approach. This position is responsible for implementing the test approach, strategy for test automation and test analytics, enforcing test quality standards, and providing whole project support and oversight. In addition, it involves integration with other projects. Responsible for leading and providing accurate and timely creation and execution of UAT test artifacts and tasks.

Knowledge/Skills/Abilities

• Works closely with customer to develop requirements for major projects of considerable complexity.
• Prepares general system design specifications.
• Creates, reviews, analyzes and estimates project requests.
• Performs research and analysis of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems.
• Fields questions from Molina Operations Staff regarding business, technical and operations rules.
• Develops technical solutions to complex business and system problems.
• Leads development teams through project implementation.
• Provides excellent customer service to internal and external customers, handling all aspects of client relations concerning technical projects, including notifying the client of implementation schedules and coordination, and assisting in presentation of results.
• Provides leadership by mentoring others and sharing business and system knowledge.
• Develops, reviews and validates test results per requirements.
• Creates, presents, and executes functional and acceptance test cases in accordance with the requirements of the solution/project.
• Leads project test tasks from requirements review through deployment, including work assignment, prioritization, issue triage, etc.
• Evaluates and tests new or modified software products and validates documentation prior to release.
• Prepares and designs test plans and test cases with the help of testing lead for both new and existing features (regression testing).
• Understands other MMIS changes in process that may impact the customer and notifies the customer of such changes well ahead of their implementation.
• Vendor Management: Provides single point of contact for various vendors (software and interfaces). Coordinates installation, upgrades, problem investigation, and resolution.
• Supports Integrated Test Facility (QA) as needed.
• Able to work and lead in a project team setting while also able to complete tasks individually within the provided timeline or as needed, even under accelerated timelines to meet deployment deadlines.

Job Qualifications

• Bachelor’s Degree in Business Administration, Information Technology, or equivalent experience.
• 5-7 years of related experience in applicable business and systems.
• Computer Science or Information Technology background.
• Testing experience required.
• Data analytics skills.
• Familiarity with SDLC methodologies: Agile, Waterfall, etc.

Physical Demands

The working environment is generally favorable, with adequate lighting and temperature. Work is performed in an office setting with minimal exposure to hazardous conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made for individuals with disabilities.

To apply, current Molina employees should use the intranet job listing. Molina offers competitive benefits and compensation. We are an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range

$77,969 - $155,508 annually. Actual compensation may vary based on location, experience, education, and skills.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: IT Services and IT Consulting

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