Sr. Agentforce/Salesforce Lead Developer

Mphasis; Seattle (WA); On-site; USD 63,000 - 135,000; Full time

Job summary

Mphasis is seeking a Senior Salesforce AI / AgentForce Forward Deploy Engineer (FDE) to design, deploy, and optimize AgentForce agents in customer‑facing environments. You will integrate AgentForce with Salesforce platforms and enterprise systems, train agents, and drive continuous improvement with stakeholders.

Strong Salesforce experience plus AgentForce expertise and hands‑on AI skills are essential. Candidates should demonstrate experience with retrieval‑augmented generation, prompt

Qualifications

• Hands-on experience configuring, deploying, testing, and optimizing Salesforce AgentForce agents.
• Experience integrating AgentForce with Salesforce Data Cloud and enterprise systems.
• Strong Salesforce platform experience in addition to AgentForce expertise.
• Ability to design, deploy, and support AI agents for production environments.

Responsibilities

• Design, deploy, and support AI agents using AgentForce.
• Integrate AgentForce with Salesforce platforms and enterprise applications.
• Drive agent training, optimization, and continuous improvement.
• Partner with business and technology stakeholders to deliver AI-led solutions.
• Possess strong Salesforce platform experience in addition to AgentForce expertise.

Skills

AgentConfig

PromptBuilder

AgentTopics

AgentActions

AgentTesting

KnowledgeGrounding

Job description

We are looking for resources with hands‑on experience in configuring, deploying, testing, and optimizing Salesforce AgentForce agents, integrating Salesforce Data Cloud and enterprise systems, and driving production AI implementations in customer‑facing environments.

Senior Salesforce AI / AgentForce Forward Deploy Engineer (FDE)

We are looking for resources with hands‑on experience in configuring, deploying, testing, and optimizing Salesforce AgentForce agents, integrating Salesforce Data Cloud and enterprise systems, and driving production AI implementations in customer‑facing environments.

Expected FDE Responsibilities

• Design, deploy, and support AI agents using AgentForce.
• Integrate AgentForce with Salesforce platforms and enterprise applications.
• Drive agent training, optimization, and continuous improvement.
• Partner directly with business and technology stakeholders to deliver AI‑led solutions.
• Possess strong Salesforce platform experience in addition to AgentForce expertise.

Required AgentForce Skills

• Agent Configuration, Prompt Builder, Agent Topics, Agent Actions, Agent Testing, Knowledge Grounding

Required AI Skills

• LLM concepts, Prompt Engineering, Retrieval‑Augmented Generation (RAG), AI evaluation and testing, Hallucination detection and mitigation

Other details

Salary range $63000 to $134500