Lead Salesforce Developer with Agentforce

EPAM Systems Inc; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

EPAM Systems seeks a Lead Salesforce Developer to steer the design and development of Agentforce Generative AI agents. You will lead hands-on efforts, optimize the Salesforce platform, and drive AI‑driven solutions ensuring scalability and strong business impact.

You will collaborate with architects and engineers to deliver robust AI agent implementations, manage priorities, and refine implementations through performance tuning and refactoring.

Qualifications

• 6+ years of hands-on experience in Salesforce development.
• At least 1 year of relevant leadership experience.
• Proficiency in implementing AI agents using Salesforce Agentforce.
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows.
• Knowledge of data modeling, integration with third-party systems, and performance tuning.

Responsibilities

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce.
• Lead design and development of AI agents with scalable, optimized solutions.
• Gather requirements and report progress to stakeholders.
• Conduct technical research and analysis to propose optimized solutions.
• Provide support during maintenance, improving performance and adding enhancements.

Skills

Leadership

AI agent design

Salesforce Agentforce

Apex

Lightning Web Components

Flow

Data modeling

Performance optimization

System integration

Stakeholder communication

Tools

Salesforce Agentforce

Apex

Lightning Web Components

Flow

REST/SOAP APIs

Salesforce Platform

Job description

We are seeking a highly skilled Lead Salesforce Developer to lead the design and development of Agentforce Generative AI agents. This role requires a hands‑on professional with experience delivering innovative solutions using Salesforce Agentforce and a strong technical background in Salesforce platform optimizations. Your expertise will help shape the implementation of AI‑driven solutions, ensuring scalability, performance, and impactful business outcomes.

Responsibilities

Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce Participate in project discussions to gather requirements and report progress Communicate effectively to align solutions with business and team objectives Manage multiple tasks and adapt to evolving priorities in a dynamic environment Conduct technical research and analysis to recommend optimized solutions to business challenges Develop new functionalities and enhancements based on provided requirements and insights Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements

Requirements

6+ years of hands‑on experience in Salesforce development At least 1 year of relevant leadership experience Proficiency in implementing AI agents using Salesforce Agentforce Experience configuring agent reasoning, guardrails, action frameworks, and workflows Capability to design prompts and instruction frameworks for AI agents Expertise in optimizing agent responses with contextual grounding and data retrieval Skills in monitoring and tuning performance of AI agents Familiarity with retrieval‑augmented generation (RAG) processes Background in working with Apex, Lightning Web Components, and Flow Experience handling large volumes of data and implementing complex data models and business logic Knowledge of integrating with third‑party systems and troubleshooting and resolving technical issues Strong collaboration and communication skills, ensuring seamless coordination with team members Flexibility to work under tight deadlines and effectively handle changing requirements Ability to communicate effectively in both written and spoken English (B2 level or higher)