Sportsbook Ticket Writer - Customer Experience Pro

Caesars Sportsbook & Casino; Reno (NV); On-site; USD 14,774 - 21,042; Full time

Job summary

A major sports betting venue in Reno is seeking a Sportsbook Ticket Writer to deliver exceptional customer service to bettors. This role requires adherence to gaming regulations and providing clear responses to customer inquiries. Candidates should have a positive attitude, effective communication skills, and some cash handling experience. The position offers a starting pay of $13.00 USD and seeks a dedicated individual who can thrive in a busy environment. High School diploma is required, with prior experience preferred.

Qualifications

• Must be 21 years of age or older.
• Prior work experience in a sports book is highly preferred.
• Obtain a gaming license.

Responsibilities

• Provide high level of customer service.
• Communicate and promote sports betting options.
• Ensure compliance with company policy.

Skills

Customer service

Effective communication

Cash handling experience

Basic computer knowledge

Math skills

Education

High School diploma or equivalent

Job description

A major sports betting venue in Reno is seeking a Sportsbook Ticket Writer to deliver exceptional customer service to bettors. This role requires adherence to gaming regulations and providing clear responses to customer inquiries. Candidates should have a positive attitude, effective communication skills, and some cash handling experience. The position offers a starting pay of $13.00 USD and seeks a dedicated individual who can thrive in a busy environment. High School diploma is required, with prior experience preferred.