Sportsbook Ticket Writer (On-Site) - Customer Experience Pro

Caesars Entertainment; Sparks (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Caesars Entertainment in Sparks, NV is looking for a Sportsbook Ticket Writer to join their team. You will deliver outstanding customer service to both novice and experienced bettors, guiding them through the sportsbook's offerings.

Ideal candidates will possess cash handling experience, a high school diploma or equivalent, and strong communication skills. This full-time position requires a flexible schedule, including nights and weekends. A gaming license may also be required.

Qualifications

• 1+ years of cash handling experience in a work setting.
• Ability to work nights, weekends, and some holidays.
• Must be 21+ years of age, pass a background check, and possibly obtain a gaming license.

Responsibilities

• Provide high-level customer service to all sportsbook patrons.
• Assist customers with understanding sports betting options.
• Handle disputes and complaints with professionalism and escalate as needed.

Skills

Customer service skills

Cash handling experience

Communication skills

Basic computer knowledge

Mathematical skills

Education

H.S. Diploma, GED, or equivalent

Job description

Caesars Entertainment in Sparks, NV is looking for a Sportsbook Ticket Writer to join their team. You will deliver outstanding customer service to both novice and experienced bettors, guiding them through the sportsbook's offerings.

Ideal candidates will possess cash handling experience, a high school diploma or equivalent, and strong communication skills. This full-time position requires a flexible schedule, including nights and weekends. A gaming license may also be required.