Sportsbook Integration Engineer for B2B Tech Support

Remote; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Corwyn (an Oddin.gg company) is seeking a Customer Success Engineer to help integrate Corwyn sportsbook products with client platforms, provide technical guidance, and coordinate across product, development, and sales teams to ensure smooth deployments.

You will work with international B2B clients, handle multiple accounts, troubleshoot issues, create knowledge base articles, and travel as needed.

Qualifications

• Knowledge of the Sports Betting industry and how sportsbook products work.
• Proficient use of the English language.
• Experience with technical support/sales operations.
• Basic understanding of web technologies and communication protocols.
• Willingness to travel and strong interpersonal skills.

Responsibilities

• Integrate and support Corwyn sportsbook products on customers’ platforms.
• Coordinate with customers’ IT departments and internal teams.
• Communicate with international B2B customers.
• Handle multiple customers at different locations.
• Troubleshoot, escalate, and resolve issues.
• Create and maintain technical documentation and knowledge base.

Skills

Sports Betting industry

English proficiency

Communication skills

Technical support experience

Web technology basics

Teamwork

Problem solving

Willingness to travel

Digital product affinity

Education

Technical education

Tools

HTML & CSS basics

XML & JSON

APIs & databases

Job description

Corwyn (an Oddin.gg company) is seeking a Customer Success Engineer to help integrate Corwyn sportsbook products with client platforms, provide technical guidance, and coordinate across product, development, and sales teams to ensure smooth deployments.

You will work with international B2B clients, handle multiple accounts, troubleshoot issues, create knowledge base articles, and travel as needed.