Sportsbook Host & Cashier (Part-Time)

Sports and Social; Washington (District of Columbia); On-site; USD 22,000 - 28,000; Part time

Job summary

Sports and Social Washington is hiring a sportsbook host to join our lively, guest-focused venue. This part-time role blends front-of-house hosting duties with sportsbook operations, including handling reservations, greeting guests, and seating guests efficiently.

You will process cash transactions, balance till, and pay winning tickets while ensuring compliance with DC Lottery procedures. The ideal candidate communicates clearly, stays organized under pressure, and can work nights, weekends,

Qualifications

• At least one year of experience in customer service or hosting.
• Must be fluent in English; additional languages are preferred.
• Ability to communicate effectively with guests, team members, and management.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic math skills for processing transactions and understanding betting information.
• Must be able to work flexible shifts, including nights, weekends, and holidays.
• Must be able to obtain and maintain a valid license as required by the District of Columbia Office of Lottery and Gaming.

Responsibilities

• Answer phones, take messages, and assist with reservations.
• Greet guests in a friendly and upbeat manner, ensuring a positive and lasting experience.
• Maintain an accurate waitlist when necessary, seating guests efficiently.
• Coordinate seating arrangements to optimize guest flow and service.
• Assist with bussing tables when needed to expedite seating for waiting guests.
• Communicate effectively with guests and management, addressing any concerns promptly.
• Ensure that the entrance and exit areas are organized and inviting.
• Accurately process cash transactions.
• Receive and process sport or parlay tickets from customers and pay winning tickets and vouchers.
• Maintain and balance a till for issuing and redeeming tickets and vouchers.
• Ensure the sportsbook window is neat, stocked, and ready for the next shift.
• Adhere to all District of Columbia Office of Lottery and Gaming procedures.
• Remain alert to unusual betting patterns and report such activities to the Sportsbook Supervisor.
• Promote superior guest service by providing a positive and efficient sportsbook experience.

Skills

Customer service

Hosting

English fluency

Multitasking

Basic math

Job description

Sports and Social Washington is hiring a sportsbook host to join our lively, guest-focused venue. This part-time role blends front-of-house hosting duties with sportsbook operations, including handling reservations, greeting guests, and seating guests efficiently.

You will process cash transactions, balance till, and pay winning tickets while ensuring compliance with DC Lottery procedures. The ideal candidate communicates clearly, stays organized under pressure, and can work nights, weekends,