Sports Facility Associate - Operations & Guest Experience

3STEP Sports; Sudbury (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

3STEP Sports in Sudbury, MA is hiring for weekday afternoons and weekend shifts to support facility operations and guest experience. You will help maintain a clean, safe space and assist with opening/closing tasks, equipment setup, and daily operations.

This role emphasizes dependable teamwork, strong communication, and proactive problem solving during high-traffic periods. Join a fast-paced environment that values reliability and guest satisfaction.

Qualifications

• Must be dependable, responsible, and demonstrate integrity.
• Strong communication and customer service skills.
• Ability to stay organized and proactive during busy shifts.
• Availability to work weekends and at least one weekday per week.

Responsibilities

• Facility Management: Maintain cleanliness and overall upkeep of the facility during your shift; Handle tasks efficiently in a fast-paced setting; Assist with daily operations, including opening/closing the facility & setting up/taking down sports equipment.
• Customer Service: Provide excellent customer service and interact with guests in a friendly, professional manner.
• Safety: Assist with general operations to ensure a safe and enjoyable environment.

Skills

Customer service

Dependable

Communication

Organization

Job description

3STEP Sports in Sudbury, MA is hiring for weekday afternoons and weekend shifts to support facility operations and guest experience. You will help maintain a clean, safe space and assist with opening/closing tasks, equipment setup, and daily operations.

This role emphasizes dependable teamwork, strong communication, and proactive problem solving during high-traffic periods. Join a fast-paced environment that values reliability and guest satisfaction.