Facility Team Member - Sudbury Fieldhouse

3STEP Sports; Sudbury (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

3STEP Sports in Sudbury, MA is hiring for weekday afternoons and weekend shifts to support facility operations and guest experience. You will help maintain a clean, safe space and assist with opening/closing tasks, equipment setup, and daily operations.

This role emphasizes dependable teamwork, strong communication, and proactive problem solving during high-traffic periods. Join a fast-paced environment that values reliability and guest satisfaction.

Qualifications

• Must be dependable, responsible, and demonstrate integrity.
• Strong communication and customer service skills.
• Ability to stay organized and proactive during busy shifts.
• Availability to work weekends and at least one weekday per week.

Responsibilities

• Facility Management: Maintain cleanliness and overall upkeep of the facility during your shift; Handle tasks efficiently in a fast-paced setting; Assist with daily operations, including opening/closing the facility & setting up/taking down sports equipment.
• Customer Service: Provide excellent customer service and interact with guests in a friendly, professional manner.
• Safety: Assist with general operations to ensure a safe and enjoyable environment.

Skills

Customer service

Dependable

Communication

Organization

Job description

3STEP Sports has an exciting opportunity for you to join a growing and leading organization in youth sport club and event management. 3STEP Sports is the largest youth sport event and club operator in the nation, providing brands with the ability to impact more athletes than ever in a unique and authentic way. Join our fast-paced, high-energy sports facility where no two days are the same. We're looking for reliable, responsible team members who enjoy working with people and take pride in keeping a space running smoothly.

We're hiring immediately for weekday afternoons and weekends!

• Monday - Friday: 3:30 pm - 9:30 pm
• Weekend shifts: 6:00 am - 2pm; 2pm-10pm
• Flexibility in scheduling

Key Responsibilities

• Facility Management: Maintain cleanliness and overall upkeep of the facility during your shift; Handle tasks efficiently in a fast-paced setting; Assist with daily operations, including opening/closing the facility & setting up/taking down sports equipment.
• Customer Service: Provide excellent customer service and interact with guests in a friendly, professional manner.
• Safety: Assist with general operations to ensure a safe and enjoyable environment.

Expectations

• Dependability: Be on time and responsible, as you're often the first point of contact.
• Reliability: Show up consistently, even early, to ensure smooth operations.
• Communication: Be proactive and clear in communicating with team members and supervisors.

Requirements

• Must be dependable, responsible, and demonstrate integrity
• Strong communication and customer service skills
• Ability to stay organized and proactive during busy shifts
• Availability to work weekends and at least one weekday per week

What You'll Gain

• Operational experience in communication, and time management with a team approach.
• A chance to develop professional relationships, make connections, and practice valuable, interpersonal workplace skills.

What We're Looking For

Someone who shows up on time, takes initiative, and can be counted on. If you're a team player who thrives in an active environment, we want to hear from you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.