Regional Operations Associate

3STEP Sports; Woburn (MA); Hybrid; USD 55,000 - 70,000; Full time

Job summary

3STEP Sports in Woburn, MA is seeking a Regional Operations Associate to support planning, logistics, and on-site execution of Select Events Basketball tournaments across regions. The role collaborates with regional directors, facilities, vendors, and internal teams to ensure staffing, preparation, and professional execution.

This full-time role offers a hybrid schedule between office and remote work. The ideal candidate is highly organized, communicates effectively, and thrives in a fast-paced

Qualifications

• Experience in event operations, tournament operations, sports management, facility management, hospitality, or related field preferred.
• Strong organizational and problem-solving skills with ability to manage multiple events, deadlines, and priorities.
• Excellent communication with strong attention to detail and professionalism.

Responsibilities

• Plan and coordinate staffing for assigned events, including site directors and event staff.
• Arrange staff travel (flights, hotels, rental cars) and communicate schedules.
• Oversee event logistics (equipment, supplies, signage, technology) and deadlines.
• Serve as on-site point of contact for staff, teams, facilities, vendors, and internal teams.
• Coordinate facility and day-of needs (courts, tables, concessions, branding, admissions).
• Troubleshoot issues and document improvements after events.

Skills

Event operations

Organizational skills

Communication skills

Travel readiness

Problem-solving

Tools

Google Workspace

Adobe

Event-management platforms

Job description

Regional Operations Associate - Select Events Basketball

About 3STEP Sports

3STEP Sports has an exciting opportunity for you to join a growing and leading organization in the youth sports space. At 3STEP Sports we do everything for one purpose: to unite people and unlock potential through the power of sport. As the largest and most connected youth sports organization with more than 2+ million athlete participants in clubs and events across seven sports, we bring sport to more athletes than any other organization in the country. By investing in our athletes and our team, both on and off the field, we’re shaping champions for life and empowering people through sport.

To learn more visit: www.threestep.com

Position Overview

Select Events Basketball is seeking a highly organized and dependable Regional Operations Associate to support the planning, logistics, and on-site execution of tournaments across assigned regions. This position plays an important role in ensuring Select Events tournaments are properly staffed, operationally prepared, and professionally executed. The Operations Associate works closely with Regional Directors, facilities, vendors, event staff, and internal teams to coordinate the operational details required to successfully execute events. The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, communicates effectively, and is comfortable managing multiple responsibilities.

This is a full-time position with benefits and a hybrid work schedule, splitting time between the office and remote work. Office is located in Woburn, MA. The Operations Associate is expected to travel and work approximately 10–15 event weekends annually, primarily supporting tournaments in the West Coast and Southeast regions, with occasional travel to other Select Events markets as needed.

Key Responsibilities

Event Planning & Logistics

• Manage staffing for assigned events, including site directors, tournament staff, athletic trainers, admissions personnel, and other event staff.
• Arrange staff travel, including flights, hotels, rental cars, ground transportation, and meals.
• Communicate staff schedules, assignments, responsibilities, and event information in advance of each tournament.
• Oversee equipment, shipping, supplies, signage, technology, and other event logistics.
• Maintain event preparation checklists and track operational deadlines and deliverables.
• Ensure event staff have the information, equipment, and resources needed to successfully execute each event.

Event Operations

• Serve as the on-site point of contact for event staff, teams, coaches, facilities, vendors, and Select Events personnel.
• Oversee tournament setup, event-day operations, and breakdown to keep events running smoothly and on schedule.
• Coordinate facility and event-day needs, including court access, tables, chairs, concessions, branding, signage, admissions, technology, staff meals, and supplies.
• Troubleshoot operational issues and complete post-event follow-up to document needs and identify improvements.

Facilities, Vendors & Administration

• Build and maintain relationships with facility managers, vendors, and event partners while communicating event requirements, timelines, and setup needs.
• Manage sponsor activations and other partner requirements with facilities and teams.
• Research potential facilities, court inventory, and opportunities to support future events and regional growth.
• Manage ticket links, admissions systems, iPads, and other event technology.
• Maintain organized facility, vendor, staffing, and event information using Google Workspace, Adobe, event-management platforms, and internal systems.

Qualifications

• Previous experience in event operations, tournament operations, sports management, facility management, hospitality, or a related field preferred.
• Strong organizational and problem-solving skills with the ability to manage multiple events, deadlines, and priorities.
• Excellent communication skills with strong attention to detail and professionalism.
• Ability to work independently, take initiative, and handle issues in a fast-paced event environment.
• Comfortable working with facility managers, vendors, coaches, program directors, staff, and other event partners.
• Proficiency with Google Workspace and experience with Adobe software.
• Comfortable learning and troubleshooting event technology, including admissions, registration, scheduling, and other event-management systems.
• Knowledge of youth basketball, grassroots basketball, or the youth sports event industry preferred.
• Willingness to travel and work extended hours, including evenings and weekends during events.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.