Sports Bar Restaurant Supervisor — Lead Guest Experience

Sandia Casino; Albuquerque (NM); Vor Ort; USD 29.000 - 33.000; Vollzeit

Zusammenfassung

Sandia Casino in Albuquerque, NM is seeking a Restaurant Supervisor for the Sports Bar to oversee daily operations on a shift, spending most time on the floor with guests and employees. You will guide the team, ensure service levels, and maintain safety and quality standards while driving guest satisfaction.

Responsibilities include coaching staff, managing schedules, resolving guest concerns, and enforcing policies.

Qualifikationen

• One-year supervisory experience in a restaurant or food service.
• Ability to supervise day-to-day operations and manage guest interactions.
• Strong leadership, communication, and problem-solving skills.

Aufgaben

• Supervise daily operations on assigned shift, spending ~90% on the floor with guests and staff.
• Ensure service levels meet forecasted needs and guest expectations.
• Coach and develop team, enforce policies, and maintain a safe, clean work environment.
• Interact with guests to solicit feedback and resolve issues promptly.
• Lead stand-up meetings and ensure effective communication across front- and back-of-house.

Kenntnisse

Leadership

Guest interaction

Customer service

Staff coaching

Ausbildung

High School Diploma/GED

Jobbeschreibung

Sandia Casino in Albuquerque, NM is seeking a Restaurant Supervisor for the Sports Bar to oversee daily operations on a shift, spending most time on the floor with guests and employees. You will guide the team, ensure service levels, and maintain safety and quality standards while driving guest satisfaction.

Responsibilities include coaching staff, managing schedules, resolving guest concerns, and enforcing policies.