Guest Experience Server - Upsell & Service Pro

SANDIA RESORT HOTEL; Albuquerque (NM); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Sandia Resort Hotel in Albuquerque, NM is seeking a server to provide exceptional dining experiences. You will take orders, serve food and beverages, upsell menu items, and ensure guest satisfaction with attentive, friendly service.

Responsibilities include accurate order handling, cash/card transactions, and adhering to all beverage service guidelines. Prior experience is preferred, but training is available. Weekend and holiday availability required.

Competenze

• Must be at least 21 years of age.
• Able to stand and walk for long periods.
• Able to lift up to 25 lbs.
• Basic communication and math skills.
• Available to work weekends and holidays.

Mansioni

• Take and serve food and beverages to guests.
• Manage orders with accuracy and timeliness.
• Process payments (cash, card) and handle transactions per procedures.
• Promote menu items, specials, and promotions to upsell.
• Maintain cleanliness and organization of dining areas.
• Communicate guest issues to supervisors and assist with solutions.

Conoscenze

Customer service

Upselling

Cash handling

Multitasking

POS familiarity

Strumenti

POS system

Descrizione del lavoro

Sandia Resort Hotel in Albuquerque, NM is seeking a server to provide exceptional dining experiences. You will take orders, serve food and beverages, upsell menu items, and ensure guest satisfaction with attentive, friendly service.

Responsibilities include accurate order handling, cash/card transactions, and adhering to all beverage service guidelines. Prior experience is preferred, but training is available. Weekend and holiday availability required.