Sport & Outdoor Specialist - Elevate Athlete Experience

DICK'S Sporting Goods; Mesa (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods in Mesa, AZ is seeking a Specialist – Sport & Outdoor to help athletes discover the right gear and deliver an engaging, athlete-first shopping experience. You will drive sales, assist with service execution, and bring energy and passion to every athlete interaction.

Join a team that values coaching, collaboration, and respect, with opportunities to train teammates, uphold merchandising standards, and create an inviting store environment for athletes of all abilities.

Qualifications

• High School Diploma or equivalent.
• 1-3 years of retail or customer-facing experience.
• Previous retail experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate product information.
• Assists with onboarding and training of new and existing team members, focusing on best practices and operational processes.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset and ensuring products are ready for purchase.
• Upholds merchandising and presentation standards following floor set plans, signage requirements, price changes, and inventory presentation.
• Promotes and drives participation in company programs (loyalty, warranty sales, private label credit card enrollment).
• Creates a store environment where teammates and athletes are welcomed and treated with respect, adhering to safety and SOPs.

Skills

Customer service

Communication

Team player

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in Mesa, AZ is seeking a Specialist – Sport & Outdoor to help athletes discover the right gear and deliver an engaging, athlete-first shopping experience. You will drive sales, assist with service execution, and bring energy and passion to every athlete interaction.

Join a team that values coaching, collaboration, and respect, with opportunities to train teammates, uphold merchandising standards, and create an inviting store environment for athletes of all abilities.