Sport & Outdoor Specialist: Elevate the Athlete Experience

DICK'S Sporting Goods; West Nyack (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist – Sport & Outdoor in a store environment. You will help athletes find the right gear and provide an engaging, athlete-first shopping experience.

This role requires 1-3 years of retail or customer-facing experience, a High School Diploma or equivalent, and a passion for sport. Join a team that delivers exceptional experiences and supports personal growth through training and teamwork.

Qualifications

• Strong customer service skills and friendly attitude.
• Ability to communicate clearly with customers and teammates.

Responsibilities

• Deliver outstanding athlete experience by engaging customers and sharing product knowledge.
• Onboard and train new and existing teammates as a subject matter expert.
• Ensure products are ready for purchase and athletes are engaged as they prefer.
• Maintain merchandising standards and floor presentation per company guidelines.
• Promote loyalty programs, warranties, and private label card enrollment.
• Create an inclusive store environment with safety and policy compliance.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist – Sport & Outdoor in a store environment. You will help athletes find the right gear and provide an engaging, athlete-first shopping experience.

This role requires 1-3 years of retail or customer-facing experience, a High School Diploma or equivalent, and a passion for sport. Join a team that delivers exceptional experiences and supports personal growth through training and teamwork.