Sport & Outdoor Specialist: Elevate the Athlete Experience

DICK'S Sporting Goods; Greensboro (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Specialist – Sport & Outdoor to drive sales, deliver an engaging, athlete-first experience, and provide knowledgeable product information to athletes on the floor.

You will support service execution, bring energy to every athlete interaction, and contribute to a team that lives and breathes sport. Join a dynamic retailer committed to inclusive, empowering experiences for all customers.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Maintains merchandising and presentation standards by following floor set plans, signage, price changes, and inventory presentation.
• Promotes and drives customer participation in company programs (customer loyalty, warranty sales, private label credit card enrollment).
• Creates a store environment where everyone is welcome and treated with respect, adhering to safety, loss prevention, and SOPs.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Specialist – Sport & Outdoor to drive sales, deliver an engaging, athlete-first experience, and provide knowledgeable product information to athletes on the floor.

You will support service execution, bring energy to every athlete interaction, and contribute to a team that lives and breathes sport. Join a dynamic retailer committed to inclusive, empowering experiences for all customers.