Spine Surgery Coordinator: Patient Care & Operations

South Texas Spine Hospital; San Antonio (TX); In loco; USD 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

South Texas Spine Hospital seeks a Surgical Coordinator to join our team in San Antonio. You will guide patients through the surgical process from scheduling to post-operative follow-up, educate on pre-operative requirements, testing, imaging, and timelines, and ensure all instructions and documentation are completed before surgery.

You will coordinate spine procedures with surgeons, hospitals, OR teams, and staff; secure operating room time; manage implants and vendor needs; and maintain

Competenze

• High school diploma or equivalent.
• Exceptional organizational, communication, and multitasking skills.
• Strong customer service mindset and attention to detail.
• Proficiency with EMR/EHR systems and Microsoft Office applications.

Mansioni

• Guide patients through the surgical process from initial scheduling through post-operative follow-up.
• Educate patients on pre-operative requirements, testing, imaging, and surgical timelines.
• Ensure patients receive all necessary instructions and documentation before surgery.
• Serve as a trusted point of contact for patients and families throughout their care journey.
• Coordinate orthopedic spine procedures with surgeons, hospitals, ambulatory surgery centers, anesthesia teams, and clinical staff.
• Secure operating room time and align procedures with physician availability and facility resources.
• Coordinate implant, instrumentation, and vendor requirements as needed.
• Manage changes, additions, and updates related to planned procedures.
• Obtain and track payer authorizations and required approvals.
• Ensure all clinical documentation and medical necessity requirements are completed and submitted accurately.
• Maintain complete and accurate records within the EMR and practice management systems.
• Verify procedure details, diagnoses, and supporting documentation prior to surgery.
• Develop positive relationships with patients, providers, facilities, and referring offices.
• Communicate clearly, professionally, and compassionately throughout the surgical process.
• Anticipate and resolve issues proactively to support an exceptional patient experience.
• Maintain accurate procedural calendars and physician block utilization.
• Identify opportunities to improve workflow efficiency and patient access.
• Support practice initiatives focused on quality, growth, and operational excellence.

Descrizione del lavoro

South Texas Spine Hospital seeks a Surgical Coordinator to join our team in San Antonio. You will guide patients through the surgical process from scheduling to post-operative follow-up, educate on pre-operative requirements, testing, imaging, and timelines, and ensure all instructions and documentation are completed before surgery.

You will coordinate spine procedures with surgeons, hospitals, OR teams, and staff; secure operating room time; manage implants and vendor needs; and maintain