Spending Accounts & COBRA Account Manager I

Praxis, Inc.; Schaumburg (IL); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) match

Résumé du poste

Paylocity in Schaumburg, IL is seeking an Account Manager I for spending accounts and COBRA to ensure exceptional client service. This on-site role focuses on resolving payroll and HR system questions, building strong client relationships, and meeting service metrics.

The position requires a Bachelor's degree and experience in customer service or retail, with strong communication and teamwork skills. Benefits include medical/dental/vision, life and disability coverage, plus a 401(k) match.

Qualifications

• Bachelor's degree required.
• Experience in customer service or retail industry
• Strong computer skills, including Microsoft Office
• Strong written and verbal communication skills
• Strong team player with attention to detail
• Essential Skills - Analytical thinking, problem solving, time management, communication and decision-making

Responsabilités

• Resolve client issues, manage workloads, and escalate when needed.
• Champion clients' interests and collaborate with internal experts.
• Deliver timely solutions aligned with client requirements and metrics.
• Leverage internal resources to source answers and document issues.
• Navigate Paylocity systems and maintain product knowledge.
• Work cross-functionally and share insights to support goals.

Connaissances

Analytical thinking

Problem solving

Time management

Communication

Decision-making

Team player

Formation

Bachelor's degree

Outils

Microsoft Office

Description du poste

Paylocity in Schaumburg, IL is seeking an Account Manager I for spending accounts and COBRA to ensure exceptional client service. This on-site role focuses on resolving payroll and HR system questions, building strong client relationships, and meeting service metrics.

The position requires a Bachelor's degree and experience in customer service or retail, with strong communication and teamwork skills. Benefits include medical/dental/vision, life and disability coverage, plus a 401(k) match.